Officer, Customer Service

Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame Analyse customers' needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...

Responsibility: Contact existing and new customers to remind about motor insurance renewal and upsell products. Perform sales conversation based on the script that describes motor and nonmotor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. Prepare quotation, explain benefits, and persuade potential...

Responsibility: Contact existing and new customers to remind about motor insurance renewal and upsell products. Perform sales conversation based on the script that describes motor and nonmotor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. Prepare quotation, explain benefits, and persuade potential...

Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...

Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...

Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...

Responsibilities: Cold call people using a given phone directory to promote and reduce cancellation of donation programs. Answer incoming calls from prospective donors. Use scripts to provide information about product's features, prices etc. and present their benefits. Answering pertinent questions from donors' in relation with Budimas programs Persuade the...

Job description: Greeting customer and offering assistance Recommending Product or merchandise to help customer. Answering question and addresing concerns Talking inventory and monitoring sales floor Deveploment confindent level Work with a team Training provided, Work in a cheerful and group atmosphere- ensure the ceremony runs smoothly and wellRequirement:...

Assignment Summary Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training. Ability to search for information related to any given task using our online knowledge base system and providing our customers' with accurate product information. Passionate to serve...

LOCATION :HQ SELAYANGResponsibilities:Customer Service Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. Maintain meticulous records of customers' interactions, transactions, comments and complaints to identify trends and areas for improvement. Collating...

Urgently Hiring for English / BM SpeakerPosition:Customer Service Executive (Inbound)Salary: Basic RM2000 - RM2300 + AllowanceLocation:Ara Damansara, Petaling JayaWorking Days:5 days, 2 days offWorking Hours:3 shift (9 working hours including 1 hour break)REQUIREMENTS:years old At least SPM Certificate or SKM Certificate Mandarin speaker also _AVAILABLE._...

Location: Maxim Citylights Sentul, KL.Type: Full timeSalary: RM 2,300 - RM 2,500 per monthWorking Hours: Monday to Saturday, 8:30 AM - 5:30 PMJob Scopes: Reply comments & DM's in Facebook, Instagram, Tiktok & Shopee Entertain customers inquiry regarding: Product, Order Status, Tracking Number Resolve customer complaints in a friendly and professional manner....

Roles and Responsibilities: Approach existing and new customers to remind them about motor insurance renewal and upsell products. Perform sales conversations based on scripts that describe motor and nonmotor insurance products or services with necessary adjustments to ensure consistency of the sales campaign. Prepare quotations, explain benefits and persuade...

Job Description: At least 1 Year(s) of working experience in the related field is required for this position. Preferably Junior Executive specialized in Sales Corporate or equivalent. AsiaCamp provide EPF, SOCSO and accomodation.Main Duties To increase occupancy, average rate and profits of the recreational camp through planning, guidance, and training. To...

Responsible for sending & collecting of office documents (government office, local authority, supplier, bank, complex management, statutory bodies & etc( Responsible for sending & collecting of customer items Perform banking tasks such as depositing cheques Process utilities bills & payments Assist Admin Dept for upkeep office maintenance including in adhoc...

Responsibilities: Attend to Client's needs Online (Facebook, Instagram, TikTok) and instore. To assist on walkin customers and enlighten them about the product. Identify and assess customers' needs to achieve satisfaction. Respond to customers' enquiries/complaints in a professional, courteous and efficient manner. To prepare quotations and/or billings for...

Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Administrative Korean Japenese Korean Language bachelors degree Taiwanese Are you a highly skilled and experienced customer service professional with International Banking Experience? Do you possess excellent communication...

JOB ROLE:The role of the Digital Marketing Executive/ Officer would be to working alongside with the Service Marketing Manager, helping to execute and manage assigned tasks, and to assist in providing developmental research and performance information relating to various Marketing Programmers.JOB DESCRIPTION:Responsibilities: Design, maintain and supply...

Roles Responsibilities:Manage calls, live chat enquiries.Key in all inquiries into system.Simple daily activity report.Data entry & data verification upon client's ad hoc project.Requirements:SPM holder (Fresh Grade are welcome).At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.Good communication skill in...

Develop and implement HR policies, procedures, and strategies in alignment with company goals and legal requirements Manage the endtoend recruitment process, including sourcing, screening, interviewing, and onboarding of employees Administer employee benefits programs and handle employee inquiries related to compensation, benefits, and leave management...