Quality Assurance Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

Main Requirements:

-
Bachelor's degree or
equivalent diploma in any discipline
-
Minimum 1 years' experience as QA in call center

  • Must be proficiency in
    English & Mandarin in terms of written, reading and speaking
  • Able to
    start work immediately is preferred.

Key Responsibilities:

  • Conduct root cause and other data analysis
  • Conduct QA evaluations per client requirements and provides QA progress reports to team lead
  • Act as escalation point of contact for process questions, issues and resolution
  • Act as Subject Matter Expert (SME) for QA evaluations
  • Participate as project team member in problem prevention and continuous improvement projects

Pay:
RM3, RM7,500.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Will you able to relocate to Penang ?

Experience:

  • QA/QC: 1 year (preferred)

Language:

  • Mandarin (preferred)


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