Quality Assurance Manager

2 weeks ago


Shah Alam, Selangor, Malaysia TalentTag Asia Full time
Maintaining and periodically review the quality assurance program for FamilyMart stores.

  • Ensure customer complaints and/or food safety & quality complaints from outlets are properly addressed and investigated in a timely manner. Identify root cause for complaints from customers & outlets and manage the Corrective Action Report issuance.
  • To lead the internal and external audits including HACCP, Halal and any other regulatory bodies. Ensure corrective and preventive measures from each audit are implemented.
  • To conduct quarterly food safety audits at outlets to ensure food safety, quality and regulatory compliance.
  • Conduct statistical analyses of food safety and quality data to assess compliance with related programs and determine where improvement is needed.
  • To conduct food handler training when required
  • To report to Head of Department on the effectiveness and adequacy of the Food Safety Management System on a monthly basis.
  • To perform other adhoc tasks as assigned by superior.

Job Types:
Full-time, Permanent

Salary:
RM5, RM8,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you knowledgeable in Food Safety Quality Management System Standard (HACCP, FSSC 22000)?

Experience:

- quality assurance: 3 years (preferred)

Willingness to travel:

  • 50% (preferred)


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