Claims and Admin Executive
2 weeks ago
Job highlights:
-
5 days work week (Mon to Fri, 9am to 6pm):
-
Immediate vacancy:
-
1 year contract (renewable)
Responsibilities:
- Prepare, check and submit claim forms and related documentation
- Update claims status on internal system and platform
Communicate with clients and
handle enquiries on insurance coverage, claims, pre-authorization, etc.
-
Liaise with insurance partners, clinics/hospitals, third-party administrators
on claims matters
- Support on
claims administration of individual and corporate policies - Handle assigned accounts by ensuring
policy administrative matters are attended in a timely manner - Prepare
renewal data for submission to insurer & client
Upload employee movements (addition / changes / deletions) in portal and inform insurers within TAT
- Liaise with underwriters on underwriting requirements & upload insurer's decision in portal
Handle appeals/escalations from client (HR/employee) on medical underwriting with Account Managers
- Investigate on the production incident and provide detailed report for manager review. Feedback requirement on process or system changes to improve operational efficiencies
- Handle of daily exception
report from data upload; prepare reports for client as required - Ensure compliance with regulatory standards, company policy and guidelines
Data entry into internal system, ensuring accuracy at all times
- Maintain client confidentiality and compliance requirements
- Any other duties and responsibilities that may be delegated from time to time
Requirements:
- Customer centric, meticulous, strong analytical skill
- Able to multitask, well organized and work under pressure to meet tight deadlines
- Exposure in general insurance industry will be an added advantage but not a must
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office (e.g. Microsoft Excel) and PDF editor
Job Type:
Contract
Salary:
RM3, RM4,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- List your Microsoft Office product(s) knowledge and proficiency level.
Experience:
Insurance Claims: 2 years (required)
General Insurance: 2 years (required)
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