Executive Client Management Administration

2 weeks ago


Subang Jaya, Selangor, Malaysia DKSH Full time

Location:
Petaling Jaya, MY, MY
Job Summary
Provide timely and effective administrative support to the Client Management team

General Responsibilities

  • Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources
  • Update and prepare regular reporting of the service complaint management
  • Coordinate with other key functions in the organization to gather and verify all necessary information
  • Follow established guidelines or checklists to answer routine internal and client enquiries
  • Recommend possible improvements or process enhancements within the area of responsibility
  • Make simple calculations to accurately compile and report statistics
  • Work closely with internal departments to gather and verify information
  • Collaborate with DKSH IT, Client and Operations teams for service solutions

Functional Skills and Knowledge

  • Demonstrate strong understanding of clients' industry/business/products
  • Demonstrate basic client management skills
  • Proven analytical and quantitative skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate appreciation and respect for cultural sensitivities especially in crosscountry/cultural interactions
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education
Certificate/diploma in Business Administration, or equivalent

Work Experience
Minimum one to two years' experience in similar role

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