Business Development Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Perkerjaan Career360 Sdn Bhd Full time

Our client has over 100 years of experience addressing supply chain challenges for international organizations, government departments, large and medium-sized businesses through their fully integrated service offerings.


They are looking for a Business Development Manager to plan and develop sales strategies to aggressively source, secure new opportunities to increase their customer base and achieve revenue and profit targets.


Responsibilities:

Identification of Opportunities:

  • To identify all opportunities to be focused on within the coverage area that will contribute to the achievement of the revenue and profit budget.
  • Gather all information relating to prospects.
  • Determines the existing and potential prospects to be focused on.
  • Research and analyses areas/portfolios based on existing and potential customers.

Sales Planning and Development

  • To implement own strategic objectives, to achieve the portfolio's/company's revenue budget/target.
  • Provides input to the business plan for the sales department.
  • Monitors revenue budgets and targets within the assigned portfolio.
  • Communicates and gains support from Regional and Country Management for the achievement of sales objectives by sales channel.

Relationship Management

  • To ensure we win, develop, and maintain customers through building lasting relationships.
  • Forms professional and appropriate relationships with customers through facetoface contact.
  • Ensures correct levels of Senior Management are in contact with the most relevant management level within the customers' organization.
  • Monitors the development of customer relationships across own sales channels.
  • Ensures all customers are kept up to date with relevant company information.
  • Establishes appropriate relationships and communicates with other relevant functional areas.

Marketing / Product support

  • To support product development to ensure the company's value proposition meets the requirements of sales channel.
  • Provides input on potential product opportunities through identifying new developments within the customers or competitors within the local market.
  • Supports the introduction of new products.

Process Management & Implementation

  • To follow and comply with sales channel processes, policies, and procedures in order to ensure consistency, efficiency and quality of internal and external customer expectations.
  • Ensures all KPI targets assigned are met consistently.
  • Ensures compliance of new and existing sales channel structures, policies, and processes.
  • Ensures continuous improvement in customer experiences through supporting the deployment of best practice processes.
  • Works with crossfunctional colleagues to ensure all customers and related functional processes are consistently applied to improve the customer experience.
  • Ensures all coordination and planning activities involving customers are summarized, attended to, planned, and executed accordingly.
  • Actively manages the performance of customers through the effective compliance of sales channel policies, accompanied by local corrective action planning against depot performance results.

Requirements:

  • Bachelor's degree in business or related.
  • Minimum 46 years of related experience.
  • Proven track record of achieving sales targets.
  • Good knowledge of freight and operations.
  • Fluent use of written and spoken English.

Pay:
Up to RM12,000.00 per month

Application Question(s):

  • Do you have experience in the freight forwarding industry?

Education:

  • Bachelor's (preferred)

Experience:

Business Development: 4 years (preferred)

Language:

  • Mandarin (preferred)

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