IT Support

Desktop Technician will provide day to day localRequired Technical Skills:- Ticketing Systems ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Reimaging of Laptops, Bitlocker, Network Printers, Networking ,Installations & Troubleshooting.Experience in MAC.Functions include: Windows 710, Microsoft Active Directory, MS Office 365,...

Job Descriptions: Perform desktop related cases and service requests Provide IT Support for the endusers Perform 1st level troubleshooting Trouble shooting PCs software, hardware, laptops, printers, Local Area Network ,Applications support and Servers health check Repair and service of PCs hardware and laptops. Macintosh OS, MacBook support. Install, setup...

Job Description: Be the point of contact for the partners which comprises a set of important and high potential developers for the platform. Provide indepth quality feedback and consultation to 3rd party partners. Consult with business stakeholders from various business functions to address partner's requests related to apps, games, Android products,...

MandatorySkills:Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical.Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of MulticastExcellent...

Support imaging new laptop. Support new laptop replacement for user. Support prepare old computer with end users for upcoming laptop replacement. Support any request helpdesk function as required.Requirements: Possess at least a Degree/Diploma in Information Technology or Computer Science. Proficiency in Technology will be added advantage. Must have good...

Min 0-1 years of experience in Customer supportFresh graduates can applyJob Type: ContractSalary: RM2, RM3,200.00 per monthBenefits: Health insuranceSchedule: Monday to Friday

Support imaging new laptop. Support new laptop replacement for user. Support prepare old computer with end users for upcoming laptop replacement. Support any request helpdesk function as required.Requirements: Possess at least a Degree/Diploma in Information Technology or Computer Science. Proficiency in Technology will be added advantage. Must have good...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

Must Have Skills: BS in a technical field (CS/EE preferred) or equivalent experience. Deep knowledge of telecommunication systems and network environments. Ability to analyze, use and configure medium and large enterprise/SP networks. Indepth Knowledge of Routing Protocols BGP, MPLS, OSPF, ISIS, VLANs, VPC, Switching, IOS-XR, NXOS. CCIE and/or CCDE...

Roles & responsibilities Helps customer solve reported product and network problems of varied complexity. Troubleshooting network security related issues in production networks. Replicate the customer issues in lab environment. Work with engineering teams to replicate customer issues and test possible fixes. Work on problems of diverse scope. Create...

职位: 后台客服支援 Customer Backend Support.5天制 & 轮班制Weekdays & Shift Work早班:7:30am-4:30pmMorning Shift: 7:30am - 4:30 pm晚班:4:00pm-1:00amNight Shift: 4:00 pm - 1:00 am公司会分配轮班时间予员工Rotational Shift工作地点 Location:交通方便 Public Transport:可乘坐轻轨 Hang Tua 站和单轨 Hang Tua...

Vacancy - Functional Analyst / Product ManagerLocation - Kuala Lumpur, MalaysiaJDPart of the Functional team at FinTech and will be responsible for Development / Implementation / Support of FinTech software products.Collecting and documenting requirements from clients, coordinating with product development team for deliveryValidating and testing of...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. Be the 2nd and 3rd level support to infrastructure engineers and NOC. Report to Head, NOC on any issue that could significantly impact service experience.Requirements:Minimum 8 years' hands-on experience in supporting IT infrastructure for external...

ABOUT US:We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector.ABOUT CLIENT:Our client is a Tier-1 System Integrator and global leader in providing IT Services,...

We at LAN-IT 24 (Germany) are currently looking for the location Malaysia (Kuala Lumpur)Start: ASAP Duration: 1 year (with option)Full time (Mon-Fri/40h) 100% Onsite Tasks:Processing customer enquiries and problems in the area of IT support Recording and documentation of customer information and support tickets Initial contact and first analysis of technical...

Key ResponsibilitiesSystem Monitoring Proactively identify and resolve issues before they impact operations Respond to alerts and notifications, escalating issues as necessaryIncident Management Act as the first point of contact for incident reports Log and track incidents from identification through resolution Coordinate with relevant teams to resolve...

The Finance Business Partner will be responsible for financial planning, business planning, financial reporting, and utilizing analytical skills. The role involves working closely with stakeholders to provide financial insights and support decision-making processes. The Finance Business Partner will collaborate with various departments to drive financial...

(1.) To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.(3.) To maintain high login Efficiency (Availability) for customers.(5.) To...

ABOUT USWe are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clientscovering following major domains, but not limited to Banking, Financial Services and Insurance, Retail,Airline, Automotive, Energy and Consumer SectorABOUT OPPORTUNITIESOur client engaged us to provide Recruitment Services to identify the suitable...

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...