Customer Service Assistant

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Customer assistant speak with customers in person and over the phone to address complaints, answer questions and work directly under manager as assigned.Salary: RM1, RM1,700.00 per monthBenefits: Health insurance Maternity leaveSchedule: Rotational shiftSupplemental pay types: Yearly bonus

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...

About Jaya GrocerJaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

Key Responsibilities:1.Greeting and Assisting Customers: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed.2.Answering Phone Calls: Manage incoming phone calls, providing information, and taking messages accurately.3.Handling Inquiries and Resolving Issues: Respond to customer...

#Preferable mandarin speaker, Sabahan and Sarawakian are welcomeCustomer Service Smile and greet slot players and customers. Provide friendly, courteous and efficient service to the slot prayers and customers. Ensure and alert of the comfort and safety of the slot players and customers. Assist in the bar counter during the absence of tea lady. Buy food for...

Key Responsibilities:1.Greeting and Assisting Customers: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed.2.Answering Phone Calls: Manage incoming phone calls, providing information, and taking messages accurately.3.Handling Inquiries and Resolving Issues: Respond to customer...

The Customer Service Representative is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Manage client inquiries,...

Responsibilities: Provide accurate and timely information to customers regarding products, services, and company policies Manage customer accounts and maintain accurate customer records in the company's database Process customer orders, returns, and exchanges Coordinate with other departments to ensure timely delivery of products and services Monitor...

Responsibilities: Provide accurate and timely information to customers regarding products, services, and company policies Manage customer accounts and maintain accurate customer records in the company's database Process customer orders, returns, and exchanges Coordinate with other departments to ensure timely delivery of products and services Monitor...

Job Description:We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries and...

Keep the pulse of customer satisfaction Respond to customer's inquiries in a timely manner. Take the lead as a first PIC for customers Work with internal and external customers to create an exceptional customer service- experience Manage account/customer expectations Work with internal and external customers for Corrective and Preventative Actions Help craft...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs Maintain good communication and cooperation with relevant departments To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.Salary: Up to...

Job Summary Understand members' pain points and provide effective solutions to address their concerns and avoid cancellation of memberships Identify cross selling opportunities in membership packages or other services to cater to members' needs Demonstrate creativity and suggest strategies to retain members and achieve retention targets Assist Disputes and...

Job description Responsibility: The CSS represents the client and is the face of the brand to the outside world. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels.Overview of CSS Role: CSS represents the brand, the...

The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients.Education background:...

Role:Customer Service Executive -ChatTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service- Job Details Company: Top BPO in Malaysia Title : Customer Support Specialist (MOS) Bahasa Indonesian + English Speaking Location: Livingston, George Town, Penang...