Customer Service Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

Customer Service Executive (Contact Center)

  • Full Time position
  • Training is provided
  • Basic Salary from RM2000
  • RM2,400 ( based on relevant working experience)
  • Fixed attendance allowance: RM 200
  • Working Location : Ampang Jaya, Jalan Kolam Air Lama. (Near Ampang Puteri Hospital / Behind Ampang Point)
  • Working Hours: Rotation Shifts, Monday
  • Sunday (5 working days & 2 rotational off days) Morning shifts 8am5pm, night shifts 2pm
  • 11pm.

Summary

  • An inbound customer service agent plays a significant role in building a brand's reputation.

Job Descriptions.

  • Solving all product or servicerelated issues of the customers.
  • Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly
  • Providing the best possible solution to the queries of the customers

Job Requirements:

  • Fresh grads from any field are welcome to apply.
  • Good communication skills (in BM & English) are a must.
  • Able to work on rotational shifts including weekends, and public holidays.
  • Possess outstanding customer service skills, customerfocused, with a desire to resolve each customer's issue.
  • Strong interpersonal skills and a fast learner.

Salary:
RM2, RM2,400.00 per month

Benefits:

  • Professional development

Application Question(s):

  • Can you start work on January 30, 2024?
  • Is it possible to attend the interview on Monday, 29 Jan 2024?
  • What is your expected salary?

Ability to Commute:

  • Kuala Lumpur (required)
Application Deadline: 01/30/2024

Expected Start Date: 01/30/2024
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