Mice Sales Manager

1 week ago


Johor Bahru, Johor, Malaysia Holiday Inn Express and Suites Full time
Identify and develop potential clients in specified offline segments and incorporate into Sales Pipelines

  • Acquire thorough knowledge of respective accounts and their hospitality needs
  • Promote all the hotel's products and services
  • Keep accurate records and profiles of contacts and accounts
  • Conduct regular planned sales visitations to respective accounts
  • Understand client requirements and ensure that the products and services offered correspond effectively to their request
  • Provide aftersales service and ensure that all client feedback is taken seriously and escalated to relevant top management if necessary
  • Meet and exceed given Topline Revenue objectives
  • Achieve set revenue targets for respective segments
  • Ensure cost effective sales activities are practices at all times
  • Work to increasing hotel profitability with higher yielding rates and lower cost of sales
  • Uphold and practice IHG values in every aspect of carrying out duties
  • Ensure clear communications and execution of sales & catering operations
  • Work in collaboration with all relevant departments
  • Any other duties and responsibilities as and when directed by the General Manager as deemed necessary, relevant and related in the course of work.
  • Communicating and coordinating with various departments in the hotel on client requirements
  • Handling client objections and negotiations
  • Handling client feedback and recovery
  • Managing hotel team challenges when it effects the customer experience

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
Application Deadline: 08/12/2023
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