Digital Operations Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

Digital Operations Executive
As a Digital Operations Executive, you will play a pivotal role in supporting our tech team. You will be responsible for maintaining and managing our digital products to ensure they function seamlessly. Your efforts will be crucial in enhancing the performance and success of our digital solutions.

Responsibilities:

-
Product Maintenance:Assist in the routine maintenance of our digital products, ensuring optimal performance and user satisfaction.
-
Operational Support:Work closely with the tech team to manage day-to-day operations of digital products, including troubleshooting and resolving issues.
-
Collaboration:Liaise between the tech team and other departments to ensure cohesive operation and implementation of digital strategies.
-
Product Improvements:Contribute to the enhancement of digital products based on user feedback and technological advancements.
-
Quality Assurance:Monitor product performance, report any discrepancies, and assist in quality control measures.
-
Training & Support:Provide necessary training and support to team members on new digital tools and products.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Strong technical aptitude and familiarity with digital products, O2O, Ecommerce platform.
  • Excellent problemsolving and analytical skills.

Salary:
RM4, RM4,500.00 per month

Education:

  • Bachelor's (preferred)

Experience:

Digital Operations: 1 year (required)
- product maintenance: 1 year (preferred)
- digital products: 1 year (preferred)

  • O2O [Online to Offline]: 1 year (preferred)
  • Ecommerce platform: 1 year (preferred)
  • CRM software and other digital tools: 1 year (preferred)


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