Assistant Contact Center Manager

Position: Assistant Contact Centre Manager - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: 9,000 - 12,000 Language: Mandarin (Malaysians) Specialization: at least 2 years Operations Manager experience in a call center Target Onboarding Date: 27 May 2024 Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Responsible...

Qualifications: **Requirements**: - Bachelor's degree or an equivalent diploma. - A dynamic leader with a proven track record of managing large and diverse teams across multiple workflows in a fast-paced environment, capable of handling rapid changes and ambiguity. - A minimum of 8 years of experience in operations, preferably in the BPO/ITES industry. - At...

**Responsibilities** - Responsible for the work environment, client satisfaction and profitability of a program by being the leader of the line of business units integrated by Supervisors and agents - Manages and develops a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant...

**Role: Sales Account Assistant Manager / Manager** **Location: Penang - Batu Maung** **Key Responsibilities**: - Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistics and transportation. - Analyze reports for cost saving opportunities. - Follow up on all sales...

**Roles and responsibilities** - Managing large amounts of inbound and outbound calls in a timely manner - Attend to medical related calls, issuance of GLs - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a comprehensible way - Able to handle customer services...

Key Responsibilities: - Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistics and transportation. - Analyze reports for cost saving opportunities. - Follow up on all sales leads generated. - Implement business plans and sales strategies to ensure attainment of...

Role: Sales Account Assistant Manager / ManagerLocation: Penang - Batu MaungKey Responsibilities: Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistics and transportation. Analyze reports for cost saving opportunities. Follow up on all sales leads generated. Implement...

Roles and responsibilities Managing large amounts of inbound and outbound calls in a timely manner Attend to medical related calls, issuance of GLs Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Able to handle customer services and operational...

Overview: Job Summary Qualifications: **Requirements**: - Proficient in Malay & English - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships,...

Key Responsibilities: Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistics and transportation. Analyze reports for cost saving opportunities. Follow up on all sales leads generated. Implement business plans and sales strategies to ensure attainment of company's sales...

**About WorldFish** “WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive...

**About You** You will be responsible for the administrative operational matters at your designated Experience Center whilst directly reporting to the Branch Manager and dotted line reporting to the Country Retail Operations. Your accountability encompasses managing your direct reports namely the Branch Financial Admin [BFA] and not limited to co-support...

Responsibilities: 1. Support the IT team in maintaining hardware, software, and other systems 2. Assist with troubleshooting issues and provide technical support 3. Organize and maintain IT resources 4. Lend IT support in areas such as cybersecurity, programming, analytics, and data center management 5. To be part of the ERP system implementation team and to...

Responsibilities: 1. Support the IT team in maintaining hardware, software, and other systems 2. Assist with troubleshooting issues and provide technical support 3. Organize and maintain IT resources 4. Lend IT support in areas such as cybersecurity, programming, analytics, and data center management 5. To be part of the ERP system implementation team and to...

Key Responsibilities: - Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistic and transportation. - Analyze reports for cost saving opportunities. - Follow up on all sales leads generated. - Implement business plans and sales strategies to ensure the attainment of...

**Responsibilities**: - Provide administrative support to ensure efficient operation of the office. - Answer phone calls, schedule meetings, and manage calendars. - Arrange travel and accommodations for executives. - Prepare and distribute correspondence, memos, and forms. - Maintain filing systems both electronic and physical. - Assist in the preparation...

About WorldFish"WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for...

"WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who...

**About WorldFish** “WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....