Housekeeping Attendant

2 weeks ago


Sepang, Selangor, Malaysia ISY HOTEL SDN. BHD. Full time

Primary Responsibilities

Operation

  • Attend daily briefings and takes on daily assigned tasks
  • Understand the difference in guest levels (VIPs) and Room Categories
  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the management.
  • Establish and maintain effective employee working relationships

Profile

Knowledge and Experience

  • Primary school education
  • Good oral proficiency in English language
  • No experience is required, training will be provided

Competencies

  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Selfmotivated and energetic
  • Must be wellpresented and professionally groomed at all times

Job Type:
Permanent

Schedule:

  • Rotational shift

Experience:

  • Housekeeping: 1 year (preferred)
Application Deadline: 06/05/2024

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