Housekeeping Manager

4 weeks ago

Sepang, Malaysia IBIS STYLES SEPANG KLIA Full time

Reports To - Housekeeping Manager

**Position Summary**

As the Housekeeping Manager, you will provide leadership to the Housekeeping department to maximize the operations and ensure that guests have an exceptional stay.

**Job Duties**
- Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants.
- Assist with training and hiring of new team members.
- Collaborate with the Maintenance department with any room and property deficiencies.
- Maintain close working relationship with other departments especially Front Office and Food & Beverage.
- Inspect rooms and provide ongoing feedback to the team.
- Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
- Ensure the correct handling of lost guest property in accordance whit Hotel procedures.
- Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports.
- Provide leadership that inspires and engages the team to do their best every day.
- Ensuring all guest comments and complaints are acted upon promptly.
- Assist the team to ensure that all goals are met on a daily basis.
- Assist with scheduling of staff.
- Ensure room standards are maintained.
- Create action plans and update departmental progress-based guest and employee feedback.
- Help to prepare work schedules to ensure all jobs are covered in assigned areas.
- Other duties as assigned by General Manager.

**Knowledge, Skills and Abilities**
- Empathetic leader with the ability to work with and inspire a diverse team.
- Service focused.
- Previous experience in Housekeeping leadership a strong preference.
- Ability to lead by example.
- Flexible schedule including working on weekends.
- Strong communication skills.
- Detail oriented with the ability to work well under pressure

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM5,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Sepang: Reliably commute or planning to relocate before starting work (required)

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