Housekeeping Attendant

4 weeks ago

Sepang, Malaysia ISY HOTEL SDN. BHD. Full time

**Primary Responsibilities**

**Operation**
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

**Other Responsibilities**
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the management.
- Establish and maintain effective employee working relationships

**Profile**

**Knowledge and Experience**
- Primary school education
- Good oral proficiency in English language
- No experience is required, training will be provided

**Competencies**
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

**Job Type**: Permanent

Schedule:

- Rotational shift

**Experience**:

- Housekeeping: 1 year (preferred)

Application Deadline: 06/05/2024

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