Sales Manager

1 week ago


Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

Responsibilities:

  • Responsible for Travel AgentRoom Salesfor the hotel.
  • Clear understanding of the hotels business strategies then setgoals and to determine action plans to meet those goals.
  • Update action plans and financial objectives quarterly.
  • Identify new markets and business opportunities and increase sales.
  • Represent Hotels in various events and exhibition.
  • Implements all sales action plans related to market areas as outlined in the marketing plan.
  • Conducts daily sales calls and arrange site inspection trips to hotels.
  • Able to provide quick and timely responses, immediate communication to the agent, develop professional long term business relationships.
  • Provide the highest quality of service to the customer at all times.
  • Executes and supports the operational aspects of business booked (e.g. generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
  • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
  • Develop strong relationships with on property front officeteam to ensure working in unity and always striving to achieve the same goals.
  • Accompany sales team on sales calls to potential clients to assist in development of the accountand to access the effectiveness and sales skills of the sales person.
  • Attending all department and hotel meetings as necessary.
  • Targeting key accounts potential for the company.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Acquiring and developing new business accounts and preparing sales proposals for clients.

Requirements:

  • Bachelor's degree in business or related field.
  • Minimum 3 to 4 years experience in the sales and marketing or related professional area.
  • Experience in planning and implementing sales strategies.
  • Experience in customer relationship management.
  • Experience managing and directing a sales team.
  • Excellent written and verbal communication skills.
  • Dedication to providing great customer service.

Job Type:
Permanent

Pay:
RM4, RM4,700.00 per month

Benefits:

  • Free parking
  • Meal allowance


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