![Quess](https://media.trabajo.org/img/noimg.jpg)
Fiber Operations Support
1 week ago
Manage Fibre New Installation and Troubleshooting appointments including engaging installers, infra partner and customer to ensure appointment timeline, promised timeline adhered and customer's expectation is managed.
- Ensure all scheduled fibre installations & troubleshooting are completed with mínimal return orders.
- Work with fibre infra partners and installers to resolve any onground issues including customer/ installer & Infra partner dispute.
- Ensure the installer closes orders and its activated/issue fixed in the system supporting onsite troubleshooting and solutions to address customer issues.
- Manage relationships with external service providers to coordinate service & meet SLAs.
Job Type:
Contract
Contract length: 12 months
Pay:
RM2, RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Professional development
Schedule:
- Rotational shift
Education:
- Diploma/Advanced Diploma (required)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
-
Fiber-planning Specialist
1 week ago
Subang Jaya, Selangor, Malaysia Paracell M Sdn Bhd Full time**Fiber Project Lead**12 months contractResponsibilities: Responsible for the design and planning of own build and swapping of fiber demand management Perform design and planning for outside plant (OSP) and inside plant (ISP) of fiber network, where scope includes but not limited to detailed route design, work package preparation, core assignment and...
-
Fiber Planning Specialist
1 week ago
Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full timeFibre Outside PlanningYour Responsibilities: Responsible for the design and planning of own build and swapping of fiber demand management. You will also be expected to understand the highlevel architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber infrastructure such as...
-
Fiber Operation Support
1 week ago
Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full timeJob Descriptions:Mainly in answering calls from customers. Handle inquiries and complaints from customers. Key in and update existing data. Manage and organize records and files. Prepare relevant reports as needed. Provide general data entry support across many teams and an ad-hoc basic.Job Requirements: Possess an education certification in a related field...
-
Fiber Technical Support
1 week ago
Subang Jaya, Selangor, Malaysia Recruit Express Service Sdn Bhd Full timeMake necessary preparations for installation for WIFI, router. Responsible for the endtoend installation process Responsible for product installation including RGW, Set-Top Box, Optical Network Terminal, Dectphone, Wi-Fi extenders Providing assistance in consultation, configuration, and troubleshoot of Customers' Premise Equipment Perform tripleplay services...
-
Fiber Technical Support
1 week ago
Subang Jaya, Selangor, Malaysia Recruit Express Service Sdn Bhd Full timeMake sure there are enough items/ devices, materials, tools, including the arrangement of installation visit and reaching out to customers Responsible for end to end installation process to ensure a smooth installation experience for customers Providing consultation and troubleshooting of Customers Premises Equipment (CPE) Perform tripleplay services testing...
-
Operations Support Manager
1 week ago
Subang Jaya, Selangor, Malaysia DIRECTD RETAIL & WHOLESALE SDN BHD Full timeAs an Operation Support Manager, your primary responsibility would be to ensure the smooth and efficient functioning of operations in the company. An Operation Support Manager will be responsible for managing the overall operations process and supporting the development of the business.KPI & KEY RESPONSIBILITIESCustomer Support and SatisfactionKPI:Maintain...
-
Security Deposit
1 week ago
Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full timeMandatory Requirements: Experience in Fibre Security Deposit Recovery.FIBRE Security Deposit & Recovery SpecialistWe are now ONE#CelcomDigi Celcom and Digi have merged with the aim to create Malaysia's most inspiring Telcotechcompany, building on two well-loved brands with over six decades of combined strengths in innovation andconnecting...
-
Data Center Operation Support
1 week ago
Subang Jaya, Selangor, Malaysia PROGENET INNOVATIONS SDN BHD Full timePosition Summary:Provide 24 hours, 7 days a week, operational support and monitoring of Progenet's Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency.Monitor helpdesk ticketing system and proactively attend to incidents in a timely...
-
Fiber Installer
1 week ago
Subang Jaya, Selangor, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full timeResponsibility:Responsible to provide end-to-end Customer Premises Equipment (CPE) installation processes including arranging site visit with customers or third-party vendors.Provide on-site support and training, basic setup and configurations, password resets, product navigational assistance.Performing test to ensure good internet coverage at customer place...
-
Fibre Operation Support
1 week ago
Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full timeOffice location: CD Hub (Subang High Tech)Contract Duration: 12 months Salary: RM2,500 per month Commission: Service Commissioning (individual commission can be up till RM2,000 per month)**Fibre Operation Support (Service Commisioning Installation) 2 Vacancies**Responsibilities: Manage Fibre New Installation and Troubleshooting appointments including...
-
Fibre Operations Support
1 week ago
Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full timeOffice location: CD Hub (Subang High Tech)Contract Duration: 12 months Salary: RM2,500 per month Commission: Post Sales (Team commission)Fibre Operations Support (Post Sales) - 1 vacancyResponsibilities /Accountabilities Manage cases and ticketing queue to ensure customer complaints are addressed within SLAs. Provide solutions to fibre customer...
-
Fibre Operation Support
1 week ago
Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full timeOffice location: CD Hub (Subang High Tech)Contract Duration: 12 months Salary: RM2,500 per month Commission: Order Management (individual commission can be up till RM,2500 per month)Fibre Operation Support (Order Management) - 3 VacanciesResponsibilities: Secure customer appointment & liase with partners closely to secure appointments Explain & set...
-
Operations Administrative Support
1 week ago
Subang Jaya, Selangor, Malaysia The Kettle Gourmet Full timeSingapore High Growth Snack company expanding into Malaysia, looking for Malaysiantalents in Klang ValleyEstablished in 2017, The Kettle Gourmet has emerged as Singapore's most beloved popcorn company, delighting the taste buds of many with our irresistible, unique and localised flavoured snacks. Over the years, we have delighted many snack lovers and seen a...
-
Admin & Operations Support Executive
1 week ago
Subang Jaya, Selangor, Malaysia BCI Central Sdn Bhd Full timeWe are expanding our Admin & Operations Support team. Currently, we have two openings. One under Admin/Subscription Team and another one under Admin & Event Sales Team.Admin/Subscription Team The successful applicant must be willing to work within AUS/New Zealand time zone, 7.00 am to 4.00 pm (MY time). Required excellent English communication skills verbal...
-
Admin Operation Support
1 week ago
Subang Jaya, Selangor, Malaysia KEX Express Full timePartnering cross-functionally to achieve goals. Interact with crossdepartment such as Regional Coordinator, Finance and HR department when needed. Learn the operation process for delivery and pick up. Fill in as needed for team and operation staff.Job Requirements: At least 1 year of administrative related work experience. Minimum SPM qualification needed....
-
Digibank Malaysia Project
1 week ago
Subang Jaya, Selangor, Malaysia A5-DB OPERATIONS (M) BERHAD Full timeJob Description:Get to know our Digital Bank Team:Grab is leading a consortium for Digital Bank license and building a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...
-
Subang Jaya, Selangor, Malaysia A5-DB OPERATIONS (M) BERHAD Full timeJob Description:Get to know our Digital Bank Malaysia Project Team:Get to know our Team:The People (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.Get to know the Role:The Total Reward and People Business...
-
Network Security Engineer
1 week ago
Subang Jaya, Selangor, Malaysia TD SYNNEX Europe Services and Operations S.L.U. Full timeJob Purpose: Network Security Engineer requires a Network Security Subject Matter Expert (SME) with excellent communication skills for active collaboration with associates within the team and various external teams. It will actively operate and manage Network Security technologies and ensure their health. The successful candidate will be a self-starter and...
-
Digibank Malaysia Project
1 week ago
Subang Jaya, Selangor, Malaysia A5-DB OPERATIONS (M) BERHAD Full timeJob Description:Get to know our Digital Bank Team:Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...
-
IT Supporter
4 weeks ago
Subang Jaya, Selangor, Malaysia Danaher Full timeAt first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and...