Current jobs related to Manager - IT Client Service - Subang Jaya, Selangor - AICPA

  • Client Manager

    3 weeks ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    Descriptions Kuala Lumpur is the host to KPMG Delivery Network's ASPAC Compliance Delivery Centre (''ACDC''), which offers Indirect tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds, and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology...

  • MS / Services Client Partner

    1 month ago

    Subang Jaya, Selangor, Malaysia NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAA Networking...

  • Client relationship manager

    2 months ago

    Subang Jaya, Selangor, Malaysia Pruaction Team Full time

    Responsibilities: Develop and nurture strong client relationships to enhance retention and loyalty. Serve as a trusted advisor to clients, understanding their business objectives and challenges. Collaborate with internal teams to deliver customized solutions that meet client needs. Conduct regular check-ins and reviews to assess client satisfaction and...

  • Manager, technical services

    2 months ago

    Subang Jaya, Selangor, Malaysia DKSH Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Manager, Technical Services Location: Petaling Jaya, MY, MY Global Business Unit:TECJob Function:Engineering Requisition Number: Description: Job Summary Manage the technical service and maintenance team to provide timely and reliable technical services to...

  • Service Delivery Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    {"h3": "Service Delivery Excellence", "p": "At Hemmersbach GmbH & Co. KG, we are seeking a highly skilled Service Delivery Manager to lead our IT service delivery efforts in the APAC region. As a key member of our team, you will be responsible for ensuring the smooth delivery of services, achieving overall customer satisfaction, and driving commercial...

  • Service delivery manager

    1 month ago

    Subang Jaya, Selangor, Malaysia Hemmersbach Full time

    Your skills Fluent English Previous work experience (or equivalent) in project management and Service Delivery, preferable in IT field/ services Degree in Computer Science, Management, Economics or equivalent field Previous experience of customer relationship management Your Tasks Being responsible for the delivery of services, across all service-lines (SD,...

  • Clinical administrative coordinator

    3 weeks ago

    Subang Jaya, Selangor, Malaysia AEON Credit Service Full time

    Job Responsibility Main Purpose Of Job The main purpose of a collector is to manage customer's accounts on a monthly basis, ensure all accounts are paid before the due date, and to ensure customer accounts are maintained and do not increase in aging. Job Description Responsible for each separate individual result (collection result). Advise customers to make...

  • Medical administrative specialist

    2 weeks ago

    Subang Jaya, Selangor, Malaysia AEON Credit Service Full time

    Job Responsibility Main Purpose Of Job The main purpose of a collector is to manage customer's accounts on a monthly basis, ensure all accounts are paid before the due date, and to ensure customer accounts are maintained and do not increase in aging. Job Description Responsible for each separate individual result (collection result). Advise customers to make...

  • Cyber Security Services Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia MY20 EntServ Malaysia Sdn. Bhd. Full time

    Job Opportunity:Key Responsibilities:Lead the development of Infrastructure Security & Digital Identity Services capabilities, driving growth and innovation.Oversee the management of personnel within the Infrastructure Security & Digital Identity Services team, fostering a culture of excellence.Requirements:Bachelor's degree in Computer Science, Engineering,...

  • Manager / Associate Director - Transaction Service (Petaling Jaya)

    4 months ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    Descriptions Transaction Services specializes in carrying out due diligence for clients who are looking to acquire (buy-side) or divest (sell-side) companies and businesses. Our buy-side transaction services include financial, tax, commercial, and operational due diligence. These help our clients identify the key issues and potential risks in the target's...

  • Service Manager

    1 month ago

    Subang Jaya, Selangor, Malaysia Danaher Full time

    The Service Manager - Diagnostics, Malaysia role will be the lead member of the Malaysia Diagnostics (Dx) Customer Care team leading the local implementation of support deliverables, policy, operational controls and change management with direct associates and internal stakeholders. Reporting to the Country GM, Dx Platform Malaysia, this position has the...

  • Service Delivery Manager

    3 weeks ago

    Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our IT project delivery team in the APAC region. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services, achieving customer satisfaction, and driving commercial success.Key ResponsibilitiesProject Management: Oversee the delivery...

  • Customer Service Director

    2 weeks ago

    Subang Jaya, Selangor, Malaysia CX One Sdn Bhd Full time

    Job DescriptionJob Title: Customer Service DirectorJob Summary:CX One Sdn Bhd is seeking a highly skilled and experienced Customer Service Director to lead our support team. As a key member of our organization, you will be responsible for providing top-notch customer service, fostering collaboration, and driving strategic improvement.Key...

  • Tax Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Job Title: Tax ManagerWe are a leading chemical company, BASF Asia-Pacific Service Centre S/B, seeking a highly skilled Tax Manager to join our team. As a Tax Manager, you will play a key role in ensuring the effective and efficient tax operations and compliance for our legal entities in Malaysia and Singapore.Main Responsibilities:Timely submission of...

  • Financial Services Professional

    2 weeks ago

    Subang Jaya, Selangor, Malaysia CIMB BANK BERHAD Full time

    About CIMB BANK BERHADCIMB Group is a leading focused ASEAN bank and a world leader in Islamic finance, headquartered in Kuala Lumpur, Malaysia. The Group offers consumer banking, commercial banking, investment banking, Islamic banking, and asset management products and services. With around 33,000 staff and over 18 million customers, CIMB is the fifth...

  • Manager/Senior Manager

    3 months ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    Financial Services Audit Manager/Senior Manager at KPMG Are you a seasoned financial services audit professional with a passion for excellence and a drive to lead in a prestigious global environment? We are seeking an accomplished Financial Services Audit Manager/Senior Manager to join our elite team at KPMG. Our financial services audit clients include...

  • Assistant Manager/Manager

    4 months ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    Descriptions KPMG Forensic offers robust, practical advice, helping our clients dealing with: Fraud, misconduct and corruption investigations Commercial disputes advisory and litigation support Digital evidence recovery Regulatory compliance Anti-money laundering & sanctions services Intellectual property and contract governance Fraud risk management and...

  • Assistant Manager/Manager-Board Advisory Services

    4 months ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    DescriptionsKPMG in Malaysia provides Audit, Tax, and Advisory services. Established in 1928, not only is our Firm one of the oldest in Malaysia but also the oldest KPMG Firm in the Asia Pacific region.With approximately over 2,000 staff positioned in 8 offices nationwide, our goal is to turn knowledge into value for the benefit of our clients, our people,...

  • Manager - Anti Money Laundering -Forensic Services (Petaling Jaya)

    4 months ago

    Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    Descriptions KPMG Forensic offers a spectrum of Anti-Money Laundering ("AML") and Sanctions and related services to assist clients in effectively managing their exposure to financial crime and other irregularities, reacting rapidly to emerging issues, safeguarding and limiting damage to reputation. This is achieved by providing credible forensic results...

  • Service Delivery Manager

    5 days ago

    Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    about the companyWork with an MNC giant, who are expanding and improving their IT infrastructure at the moment to the latest technologies in IT and experience true career progression and working culture to grow your skill set as well as your knowledge job detailsJob title : Service Delivery ManagerLocation : Subang Jaya, MalaysiaSalary : RM10,000 -...

Manager - IT Client Service

3 months ago

Subang Jaya, Selangor, Malaysia AICPA Full time

About the Role:

The IT Service Manager leads the service management function for the Global Technology Services department. Adopt a customer and service-centric approach for the provision of IT service delivery. Manage all communications between IT and the wider business, guide quality and operational efficiencies of IT service management. You will report to Senior Director - IT Client Services, Infrastructure & Security

You Will:

  • Work with senior partners globally to ensure the optimum level of service is delivered.
  • Provide oversight and senior escalation for major incidents, ensuring delivery of the processes to minimize disruption to the Association.
  • Develop with IT leaders and main team members an IT capacity plan to help manage the operational demands during peak business periods.
  • Manage important relationships across technology and the business to provide a servicecentric culture
  • Provide oversight of performance management across the supply chain and input into commercial negotiations and reviews to ensure operational SLAs underpin broader our requirements.
  • Manage vendor service performance across the supply chain to ensure adherence to contractual obligations.
  • Lead monthly performance service review meetings with IT Leadership and partners.
  • Design a service management report based on the ITIL service management framework.
  • Produce regular and accurate service management reports and dashboards for IT leadership.
  • Through metrics, and observation, identify trends and patterns, anticipate problems, and work across IT to implement preventative measures to ensure contractual levels of service are met.
  • Develop and refine IT processes based on the ITIL framework.

You Have:

  • Have service management experience.
  • Knowledge working with service management tools and with the IT Service Desk function.
  • Have worked in multinational environments that span the globe.
  • ITIL certified.
  • Knowledge in IT systems implementation across multiple teams
  • Knowledge of "waterfall" and "agile" management methodologies.
  • Project management
- #LI-Hybrid
- #LI-JS1
donotposting

How We Support You:

We provide flexibility to help you achieve a good work-life balance.

You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.


We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program.

We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing.

We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.


We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.


About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession.

We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

LI-Remote #GreatPlacetoWork

  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace._