Mobile Games Customer Service

Willing Work in Office - Menara Tan & Tan Night Shift required Mandarin Speaking with Proficient English**Job responsibilities:•Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including...

Job title - Customer Service Gaming (Mandarin + English)Location - KL, Central. Request to check have their User ID to check their adventure rank levelEssential Functions/Core Responsibilities: Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use...

Game Content DesignerWe're looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play business...

Game Content DesignerWe're looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play business...

The _Customer Service Advisor_interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Key Responsibilities: Respond to players' ingame inquiries and provide solutions to...

Gaming Local English - Tier 1Customer service Rotational Shift1 years in CS experience Need to play game:Genshin Impact Request to check have their User ID to check their adventure rank levelSPM and aboveRM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300Pay: RM3, RM4,500.00 per monthBenefits: Opportunities for promotion Professional...

Location: Kuala Lumpur, reachable by LRT/ MRTAbout the Role:Are you passionate about gaming and customer service? As a Hoyoverse Gaming Customer Service Executive, you'll be at the forefront of ensuring our players have the best gaming experience possible. This role offers a unique opportunity to blend your love for gaming with your exceptional customer...

_Willing work at Menara Tan & Tan (22.03A, 207), Jln Tun Razak, KL_Responsibilities:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and...

The Company:Our Client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external co-development projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine). Their flagship IP Eximius: Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

The Company:Our Client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external co-development projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine). Their flagship IP Eximius: Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

Location - KL CENTRAL.Salary - RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300Criteria:Genshin Impact Request to check have their User ID to check their adventure rank levelEssential Functions/Core Responsibilities: Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer...

What you will be doing:As a Senior Game Data Analyst, you will be working in our cross-disciplinary team to help use data efficiently to improve games. You will work with decision-makers to understand their goals, find opportunities, and guide decisions about features and games across the company.Your responsibilities will include: Analysing data to deliver...

Job Description: Be the point of contact for the partners which comprises a set of important and high potential developers for the platform. Provide indepth quality feedback and consultation to 3rd party partners. Consult with business stakeholders from various business functions to address partner's requests related to apps, games, Android products,...

Be the final gatekeeper to ensure the quality of the game before shipping it to client Establish good quality QA processes for all projects Ensure consistency among different browsers, and platforms that are relevant to the game. Validate any changes and ensure that there are no issues Create, monitor, and resolve bug reports as well as provide feedback to...

Customer Service ExecutiveSamsung Authorized Service Center TRX Mall, Kuala Lumpur.Responsibilities: Handle customer service onsite Resolve customer problem and issue. Do admin and any related taskRequirement: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,including weekends and holidays Ability to...

We are seeking a talented Unity Game Developer to join our team and contribute to the development of exciting and immersive gaming experiences.As a Unity Game Developer, you will be responsible for designing, developing, and implementing gameplay features, mechanics, and systems using Unity3D.Key Responsibilities: Game Development: Design, develop, and...

OverviewOur Game QA Testers are gaming experts who test video games during the initial development stage. Their job is to detect any bugs or glitches in the game before it goes on sale. Our Game QA Testers are also required to complete all stages of a game, explore every level, and recommended extensions or game modifications. You will have the opportunity...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Location Malaysia, Kuala Lumpur, Remote, Global- Department Management, GAPLAY, GROW and WINTo be a part of Virtuos means to be a creator and aim at excellence.At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...