Gaming Customer Service

Job title - Customer Service Gaming (Mandarin + English)Location - KL, Central. Request to check have their User ID to check their adventure rank levelEssential Functions/Core Responsibilities: Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use...

The _Customer Service Advisor_interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Key Responsibilities: Respond to players' ingame inquiries and provide solutions to...

1、客服;Job responsibilities:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries.Provide guidance and support to players...

Location: Kuala Lumpur, reachable by LRT/ MRTAbout the Role:Are you passionate about gaming and customer service? As a Hoyoverse Gaming Customer Service Executive, you'll be at the forefront of ensuring our players have the best gaming experience possible. This role offers a unique opportunity to blend your love for gaming with your exceptional customer...

_Willing work at Menara Tan & Tan (22.03A, 207), Jln Tun Razak, KL_Responsibilities:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and...

Willing Work in Office - Menara Tan & Tan Night Shift required Mandarin Speaking with Proficient English**Job responsibilities:•Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including...

Location - KL CENTRAL.Salary - RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300Criteria:Genshin Impact Request to check have their User ID to check their adventure rank levelEssential Functions/Core Responsibilities: Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Game Content DesignerWe're looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play business...

Game Content DesignerWe're looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play business...

The Company:Our Client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external co-development projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine). Their flagship IP Eximius: Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

The Company:Our Client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external co-development projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine). Their flagship IP Eximius: Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

Designation: Customer Service Representative (Gaming Project)Location: KL SentralWorking hours: 24/7 Rotational ShiftSalary: RM 3,800 - RM 4,000 (basics) + KPI up to RM 300 + Shift Allowance up to RM 300Key Responsibilities: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and...

Position: Customer Service (Gaming) - EnglishLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,800 (basic) + up to RM300 (KPI allowance) + up to RM300 (shift allowance)Requirements: Able to speak, read and write in good English Has minimum 6 months customer service experience Must have gaming experience (preferrable MMORPG) SPM...

Role:Any OtherTimings:Rotational Shifts (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:Any OtherKey Skills: Customer Service Customer service advisor gamingKey Responsibilities:Ensure service delivery meets contractual Key Performance Indicators (KPIs).Understand customer requirements, utilize decision-support tools, and provide...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:IT-Software / Software ServicesWork Mode:HybridFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Computer Computer Games Customer Service Microsoft Office Customer oriented gaming 2 years in Customer Service experienceGaming level in Genshin Impact/Honkai Stair...

What you will be doing:As a Senior Game Data Analyst, you will be working in our cross-disciplinary team to help use data efficiently to improve games. You will work with decision-makers to understand their goals, find opportunities, and guide decisions about features and games across the company.Your responsibilities will include: Analysing data to deliver...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

OverviewOur Game QA Testers are gaming experts who test video games during the initial development stage. Their job is to detect any bugs or glitches in the game before it goes on sale. Our Game QA Testers are also required to complete all stages of a game, explore every level, and recommended extensions or game modifications. You will have the opportunity...