IT Vendor Contract Manager

2 weeks ago


Shah Alam, Selangor, Malaysia JAC Malaysia Full time

Contract type:

  • Permanent
  • Location:
  • Shah Alam
  • Specialisation:
  • Business Process Outsourcing & Global Business Service
  • Reference:
  • PR/ Contact details:


Lily Mat Salim
  • Job published:
  • November 22, :25
    JOB RESPONSIBILITIES
  • Supporting contract definition and contract negotiation for IT outsourcing and procurement initiatives in collaboration with procurement department.
  • Supplier invoice verification and contract forecasting.
  • Partnering with various service owners within DBS to define measurable service levels for IT contracts.
  • Governing assigned contracts, ensuring that the obligations from both DBS and contracted partners are being met and verification of Suppliers invoices.
  • Collecting, analyzing and aggregating critical contract information to support service owners and key stakeholders.
  • Hosting Kickoff meetings with stakeholders and quarterly review meeting with vendors and managing related supplier contracts (lifecycle management for all contracts).
  • Assisting service owners in the measuring of vendor quality based on agreed SLAs and KPIs.
  • Supporting tender processes Request for Information (RFI) or Request for Proposal (RFP) for IT vendor procurement.
  • Evaluating potential partners for hardware/software or services on technical and commercial aspects as well as cultural fit to the company.
  • Assisting in the preparation for external software license audits and support DBS organization overall on improving DBS processes.

JOB REQUIREMENTS

  • You have at least a bachelor's degree in informatics, Business Administration, Economics or similar.
  • You bring more than 5 years of work experience with IT vendors or in defining and/or managing IT contracts. Prior experience in a distributed global organization would be a big advantage.
  • You have a good understanding of IT processes and technologies. Experience in managing SaaS and cloudbased agreements and knowledge in data protection and data privacy law are a plus.
  • You are an analytical, persistent and innovative team player with a critical resultsoriented attitude and with Initiative to drive topics on your own and a structured deliveryfocused working mode.
  • Great communication and presentation skills in English is required, combined with the ability to work in a global and fastmoving environment. Other languages would be a plus.
  • Willingness to travel depending on business needs (up to 10%).
- #LIJACMY
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