Duty Officer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Grand Continental Hotel Kuala Lumpur Full time

Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest.

Maintain a high standard of customer relation/ customer service within the Hotel Front Office. Good skills in handling customer's complaints.
Grand Continental Kuala Lumpur Hotel is located right in the heart of Kuala Lumpur and offers 309 rooms. The hotel is close to the Putra World Trade Centre and Maju Junction Shopping Mall.

A few yards away are the LRT and monorail stations, and in close distance is the Bintang Walk and Chinatown.

On-site facilities and services include free car parking, a Chinese restaurant, tour desk/travel counter, mini gym and sauna, snooker center, secretarial services, conference rooms, and plenty more.

Everything Grand Continental Kuala Lumpur Hotel does is centered around the guests' experience, ensuring comfort and relaxation.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Kuala Lumpur, Kuala Lumpur, Malaysia Yayasan Guru Malaysia Berhad Full time

    JOB DESCRIPTION Special Duties Officer to the Chief Executive Officer (CEO) and carry out work under the scope of the CEO's instructions. Involve and implement new initiatives being carried out by the CEO Office. Implement and support other work related to daily operations carried out by the CEO Office. Coordinating between the company and external parties...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Wyndham Grand Bangsar Kuala Lumpur Full time

    Minimum experience required : 3 to 5 yearsEducation level : Bachelor / LicenceAreas of study : Hospitality ManagementLanguages essential : EnglishOptional languages : MalayKEY TASKS Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. During their duty the Duty...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full time

    Minimum experience required : 3 to 5 yearsEducation level : Bachelor / LicenceAreas of study : Hospitality ManagementLanguages essential : EnglishOptional languages : MalayKEY TASKS Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. During their duty the Duty...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time

    Position: DUTY MANAGER (Full time #539271)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaDUTY MANAGERSummaryDuty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest experiences. The primary responsibilities for this position are to...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Planet Mentari Sdn Bhd Full time

    Job descriptionPrimarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SILKA MAYTOWER KUALA LUMPUR Full time

    DUTIES AND RESPONSIBILITIES Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest's. Assists in VIP's arrival & departure. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Checks on registration cards of...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    Assisting Front Office Manager in the overall day to day operations whilst on duty. Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. Ensure quality in all aspects of work and among the staff in the...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

    Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Garden Inn Kuala Lumpur Full time

    As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities:Reporting directly to the Front Office Manager, Duty Manager (DM) is responsible for the overall day to day operations of the hotel whilst on duty. At all times, DM is expected to lead by example - their behaviours, speech and appearance must be without fault. His/her guest service standards must be the benchmark that sets the levels to be...

  • Duty Manager Hotel

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Planet Mentari Sdn Bhd Full time

    Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Regalwide Holdings Sdn Bhd Full time

    Position based at Travelodge Bukit Bintang A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time

    JOBREQUIREMENTS: Minimum SPM or Diploma in Tourism Management. At least 23 years working experience. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good problem solving...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Times Square Hotel, Kuala Lumpur Full time

    JOBREQUIREMENTS: Minimum SPM or Diploma in Tourism Management. At least 23 years working experience. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good problem solving...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia E&O RESIDENCES KUALA LUMPUR Full time

    Supervises overall activities in the department especially during the absent of Head of Department Supervises and delegates duties to supervisors and prepares work schedule for them. Develops weekly host' schedules, monitors team attendance and put up the leave calendar Supervises all sections and improvements in operation where she/he finds opportunities to...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia E&O RESIDENCES KUALA LUMPUR Full time

    Supervises overall activities in the department especially during the absent of Head of Department Supervises and delegates duties to supervisors and prepares work schedule for them. Develops weekly host' schedules, monitors team attendance and put up the leave calendar Supervises all sections and improvements in operation where she/he finds opportunities to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Travelodge City Centre Full time

    ResponsibilitiesFront Office1 Guest Service Ensure provision of excellent guest service at all times Maintains a friendly, cheerful and courteous demeanour at all times Courteously and accurately answers inquiries from potential guests and accepts hotel reservations2 Front Desk Resolve guest issues, complaints, problems in a quick, efficient manner to...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Star Hill Hotel Sdn Bhd Full time

    To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

  • Duty Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia East-West Ventures Sdn Bhd Full time

    To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...