Customer Service Team Leader

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

So what does a Team Leader really do?Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals.You must be able to coach...

Requirements:Team Leadership: Inspire and empower a team of customer service representatives, guiding them towards success. Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. Cultivate a positive and collaborative team environment that fosters growth and teamwork.Customer Relationship...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur ? Someone with a startup mentality, who is capable of integrating into a multicultural team?TREVO is SOCAR's newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace TREVO aims to change not just the way people in South East Asia move...

ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Job no: 520760Brand:FCMWork type: Full timeLocation: Kuala Lumpur, MalaysiaCategories: Corporate & Group TravelAre you looking to start with a new opportunity in the travel industry?FCM is one of the world's largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries,FCM's flexible...

Boost Team Leader Responsibilities:Overseeing the daily operations of the rstore to ensure smooth running and efficiency.Ensuring customers are satisfied and happy with the service.Ensuring that staff within the store adhere to the restaurant's safety/service standards at all times.Making sure that adequate staff is scheduled to attend to customers during...

Role:Team LeaderTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Team Handling Team Leader- *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office )Total Head count 3Experience in Handling...

Job Highlights Walking distance from LRT station Exposure to listed MNC, great and clear career path Young and vibrant working environmentResponsibilities Familiarize and continuously optimize all aspects of the telemarketing/call center process, including team building and team management; Continuously summarize and identify customer needs, convert...

Role:Team LeaderTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Team Leader Location BangkokSalary - 77k THBNative ThaiJLPTN1Role & Responsibilities: Ensure agent adherence to policies for attendance, established procedures etc. Help team members reach...

We are currently seeking a Pickup Team Leader to join DHL eCommerce MalaysiaThe Pickup Team Leader will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot._Essential Duties and Responsibilities _Customer Service Management Maintain good working...

MAGIC Team LeaderWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

An AV Team Leader is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.You also responsible to oversees the small team.What will I be doing?An AV Team Leader will be required to set up AV related equipment for meetings,...

An AV Team Leader is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.You also responsible to oversees the small team.What will I be doing?An AV Team Leader will be required to set up AV related equipment for meetings,...

An AV Team Leader is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.You also responsible to oversees the small team.What will I be doing?An AV Team Leader will be required to set up AV related equipment for meetings,...

An AV Team Leader is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.You also responsible to oversees the small team.What will I be doing?An AV Team Leader will be required to set up AV related equipment for meetings,...

We are currently seeking a Depot Team Leader to join DHL eCommerce MalaysiaThe Depot Team Leader will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Depot.Essential Duties and ResponsibilitiesCustomer Service Management Maintain good working...

Concierge Team LeaderWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...