QA Manager

2 weeks ago


Shah Alam, Selangor, Malaysia Super Hero Family Enterprise Full time

Responsibilities:

  • Maintaining and periodically review the quality assurance program for FamilyMart stores.
  • Ensure customer complaints and/or food safety & quality complaints from outlets are properly addressed and investigated in a timely manner. Identify root cause for complaints from customers & outlets and manage the Corrective Action Report issuance.
  • To lead the internal and external audits including HACCP, Halal and any other regulatory bodies. Ensure corrective and preventive measures from each audit are implemented.
  • To conduct quarterly food safety audits at outlets to ensure food safety, quality and regulatory compliance.
  • Conduct statistical analyses of food safety and quality data to assess compliance with related programs and determine where improvement is needed.
  • To conduct food handler training when required
  • To report to Head of Department on the effectiveness and adequacy of the Food Safety Management System on a monthly basis.
  • To perform other adhoc tasks as assigned by superior.

Job Requirement:

  • Possess a Degree or Post Graduate in Food Technology/Nutrition or equivalent qualification
  • At least 3 years of relevant work experience in similar industry with Food Handler Trainer license
  • Knowledgeable in Food Safety Quality Management System Standard eg. HACCP, FSSC 22000, etc.
  • Proficient in English and Bahasa Malaysia
  • Selfmotivated, able to work independently with mínimal supervision
  • Strong communication and interpersonal skills
  • Good observation & auditing skill
  • Able to work in fast pace environment, tight deadlines with pressure
  • Able to travel around for work purpose
  • Able to work in an office located at Bukit Jelutong, Shah Alam

Job Type:
Permanent

Salary:
RM7, RM8,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

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