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Qa manager
4 weeks ago
- RM 8,000 a month
- Permanent, Full time Job details Job details Here's how the job details align with yourprofile.
- RM 8,000 a month
Ensure customer complaints and/or food safety & quality complaints from outlets are properly addressed and investigated in a timely manner.
Identify root cause for complaints from customers & outlets and manage the Corrective Action Report issuance. To lead the internal and external audits including HACCP, Halal and any other regulatory bodies. Ensure corrective and preventive measures from each audit are implemented. To conduct quarterly food safety audits at outlets to ensure food safety, quality and regulatory compliance.Develop and coach Food Safety auditors through proper coaching and training to ensure uniform interpretation and application of standards and procedures.
Conduct statistical analyses of food safety and quality data to assess compliance with related programs and determine where improvement is needed.
To conduct food handler training when required To report to Head of Department on the effectiveness and adequacy of the Food Safety Management System on a monthly basis.
To perform other ad-hoc tasks as assigned by superior.Job Requirement Possess a Degree or Post Graduate in Food Technology/Nutrition or equivalent qualification At least 3 years of relevant work experience in similar industry with Food Handler Trainer license Knowledgeable in Food Safety Quality Management System Standard eg.
HACCP, FSSC 22000, etc. Proficient in English and Bahasa Malaysia Self-motivated, able to work independently with minimal supervision Strong communication and interpersonal skills Good observation & auditing skill Able to work in fast pace environment, tight deadlines with pressure#J-18808-Ljbffr-
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