Customer Service Executive
1 week ago
_**Job responsibilities:
- **_
General Description:
Interact with customers to provide and process information in response to inquires, concerns and requests about product and services.
Duties and Responsibilities:
- Ensure customer satisfacton is at its highest while managing and tracking KPI's.
- Trouble shoot and track job progress from beginning until the end.
- Liase with all related department/divisions to ensure job completion.
- Maintain good relations with customers.
- Explore for new business opportunity with customers.
- Meet with customers on a need be basis to enhance relations and solve problems.
- Assist in collecting payment from customers.
- Any other job that maybe assigned by the Management.
- *
- Min 3 years experience in Logistics Environment.
- Min SPM/Diploma or Degree in Logistics Management or equivalent field
- Computer literate
- Good communication, interpersonal and writing skills
- Good command in English.
- Knowledge of MS Excel and MS Word
- Able to work under pressure with minimum supervision
- Ability to work independently, attention to details and sense of urgency
- Minimum 12 year(s) of working experience in the related field, fresh graduates are encouraged to apply.
Job Types:
Full-time, Permanent
Salary:
RM2, RM4,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
-
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