![Cognizant Technology Solutions](https://media.trabajo.org/img/noimg.jpg)
People Process Advisor
2 weeks ago
Job Title:
People Process Advisor - Mandarin
Location:
KL, Malaysia (hybrid: 70 WFH; 30 WFO)
Language required:
English and Mandarin
Key Responsibilities:
- Manage HR employee queries and employee data change transactions through a ticketing system into workday HCM
- Manage recruitment and post recruitment employee activities
- Meet SLA's around Timeliness and Quality
- Has good communication skills to be able to respond to employees queries through tickets, chats
- Create and SOP and detailed FAQ's around the AS-IS and To-BE benefits process
- Follow compliance and quality guidelines to ensure correct information is provided for all queries.
- Transfer to relevant leads, onshore counterparts for all Tier 2 transactions as per the defined process
- Escalate high priority cases for immediate intervention
Skills Required:
- Workday HRM experience
- Experience and sound understanding of the
Talent Acquisition, HR processes with minimum 12 years of experience in managing employee queries and transactions
- Passion for delivering great employee experience.
Fluent in English and Mandarin
:
- Experience working with HR systems (Workday, SF) and workflow systems (SNOW, Zendesk etc) would be added advantage.
- Strong problemsolving skills, ability to manage conflict and attention to detail
- Need to be passionate about employee experience, be energetic and drive and efficiently manage resolution of every employee query and transaction
Experience and Qualification:
- Workday HRM modules
- Graduate or Masters in Human Resources or equivalent
- With overall 3+ years of work experience
About Cognizant:
#LI-CTSAPAC
Employee Status :
Full Time Employee
Shift :
Day Job
Job Posting :
Feb
**About Cognizant
-
People Process Advisor
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeTitle: People Process AdvisorLocation: Kuala Lumpur, MalaysiaExperience: 2-6 YearsThe Employee Services Advisor role supports with managing employee queries and data administration in English and Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D...
-
People Process Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeTitle: People Process AdvisorLocation: Kuala Lumpur, MalaysiaExperience: 2-6 YearsThe Employee Services Advisor role supports with managing employee queries and data administration in English and Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D...
-
People Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And to get there, we need...
-
People Process Advisor
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeRole summary:This role supports with managing employee queries and data administration in Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D for client employees. Develops a strong understanding of the client organisation and responds...
-
People Process Advisor
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeRole summary:This role supports with managing employee queries and data administration in Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D for client employees. Develops a strong understanding of the client organisation and responds...
-
People Process Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeRole summary:This role supports with managing employee queries and data administration in Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D for client employees. Develops a strong understanding of the client organisation and responds...
-
People Process Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeRole summary:This role supports with managing employee queries and data administration in Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D for client employees. Develops a strong understanding of the client organisation and responds...
-
People Partner
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia foodpanda Full timeJob Description Responsibilities**- Review current processes and policies in place and ensure that corresponding processes and policies are in alignment across the board. Create and/or make updates to existing processes and policies by showing reference to the employment act, any MEF related case studies and/or with employee experience in mind. Participate...
-
People Process Advisor with Mandarin Proficiency
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeRole briefThe SPE role supports with managing employee queries and data administration in Mandarin language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D administration for client employees. Develops a strong understanding of the client organisation and...
-
People Process Advisor with Japanese Proficiency
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeRole briefThe role supports with managing employee queries and data administration in English and Japanese language for activities such as talent acquisition, employee data change transactions, compensation and benefit, people operations and administration, L&D administration for client employees. Develops a strong understanding of the client organisation...
-
People Services Team Lead
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Full timeThe purpose of this role is to drive operational performance of the People Services team ensuringa high level of quality and compliance in processes and procedures to achieve an excellentperformance standard. The Team Leader will have a strong understanding of service delivery andday to day team coordination and will share insights and learnings to ensure...
-
People Lead, Malaysia
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cathay Pacific Full timePPL - People Kuala Lumpur, Malaysia Cathay Pacific Application Deadline20 Mar 2024Company DescriptionLet your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart.All of...
-
People Services Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Full timeThe purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...
-
Partner Advisor
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeDo you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.As a Partner Advisor, you will be responsible for product/service sales and upsell (inbound, outbound). You will also execute daily outbound...
-
Partner Advisor
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeDo you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.As a Partner Advisor, you will be responsible for product/service sales and upsell (inbound, outbound). You will also execute daily outbound...
-
Associate Director, People
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia 500 Global Full timeAssociate Director, People & Culture (MY)Our MissionWe uplift people and economies around the world through entrepreneurship.About Us500 Global is a venture capital firm with more than USD2.7 billion in assets under management that invests in founders building fast-growing technology companies. We focus on markets where technology, innovation, and capital...
-
Insurance Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan HCR Malaysia Sdn. Bhd. Full timeTo represent and drive Bancassurance business for Affluent & High Networth segments through Relationship Manager and Insurance Advisor collaboration Conduct joint sales appointment with Maybank sales people and make appropriate wealth management recommendations through insurance that meet customers' needs at different life stages To provide an end to end...
-
Partner Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeDo you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.In your first few weeks in this Partner Advisor role, you can expect to:Explain client technical products/solutions and value proposition to...
-
Sap cloud platform
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia People Profilers Vietnam Full timeJob Ref: QX7 VR8 Y3 People Profilers is hiring on behalf of a global consulting firm for an experienced SAP Cloud Platform Consultant/Senior Consultant/Architect (BTP/PI) based in KL, MalaysiaLevel:Consultant (C)/ Senior Consultant (SC)/ Architect (SA)Responsibilities: Analyze functional needs and build IT solutions for SAP environments. Implement customer...
-
Sap cloud platform
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia People Profilers Vietnam Full timeJob Ref: QX7 VR8 Y3 People Profilers is hiring on behalf of a global consulting firm for an experienced SAP Cloud Platform Consultant/Senior Consultant/Architect (BTP/PI) based in KL, MalaysiaLevel:Consultant (C)/ Senior Consultant (SC)/ Architect (SA)Responsibilities: Analyze functional needs and build IT solutions for SAP environments. Implement customer...