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Ticketing Officer

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time
**Key Responsibilities:
- *
  • Work with other departments on ticketing requirements.
  • Handling Group Airlines Ticketing and Query, Request and Refunds/rebooking of tickets.
  • Dealing with various airlines.
  • Handling Series, nonseries, adhoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
  • Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
  • Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.
  • To hold the rotate 24/7 mobile phone and laptop.
  • Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company's Image.

Essential Requirements:

  • Minimum 3 years of working experience in related field
  • Good understanding of Airline/Aviation/Travel industry.
  • Ability to use Sabre system
  • Excellent spoken and written communication skills (English)
  • A team player with strong work ethic
  • Positive thinking and results oriented
  • Ability to work under pressure and meet deadlines
  • Ability to multitask and prioritize responsibilities
  • Strong attention to details

Job Types:
Full-time, Permanent

Salary:
RM4, RM6,000.00 per month

Schedule:

  • Monday to Friday

Experience:

  • Ticketing: 3 years (required)