Franchise Operations Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia J&T EXPRESS (MALAYSIA) SDN BHD Full time
Measure and analyze the effectiveness of the franchise based on parcel volume and report to the direct superior.

  • Analyze the cost and profit of the regional franchise, conduct a businesslevel analysis, discuss methods with relevant departments, and report to the direct superior.
  • Be responsible for assisting the manager in revising and optimizing the "Standard Manual for Opening, Closing, Merging, and Transitioning Outlets," issue reports in a timely manner to the manager according to feedback, and track the timing of opening, closing, merging, and transitioning of the Branch Management department.
  • Be responsible for assisting the manager with franchisee contract preparation, arranging signings, handling contract documentation, OA procedures, and submitting to HQ.
  • Be responsible for the entry and maintenance of partner information in the system (including, but not limited to contracts and contact information).
  • Perform other adhoc duties and responsibilities as needed.

; Requirements:

  • A Diploma or Bachelor's degree in logistic and supply chain, marketing, business or a related field is often preferred.
  • Required Skill(s): Microsoft Office (Excel and PowerPoint), report and SOP writing skills.
  • Excellent interpersonal and relationshipbuilding skills.
  • Attention to detail and a resultsoriented mindset.
  • Adaptability and the ability to thrive in a fastpaced environment.


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