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Virtual Marketing Support Specialist
2 weeks ago
Short Role Description:
Responsibilities:
- Locate, identify, and correct data entry errors to verify the accuracy of the provided data and run system side uploads/updates accordingly within the stated deadline.
- Perform system searches to locate & export information requested such as client's contact information, company attributes etc.
- Collaborate with internal/external teams, both in Korean and English to investigate and execute marketing requests accordingly
- Troubleshoot basic system side issues and communicate efficiently and effectively to ensure a smooth webinar/online campaign.
- Advocate marketer's needs with internal teams and collaborate with support and dev teams to find possible solutions.
- Work closely with team members to share requesters' references and increase your own knowledge base.
- Explain complicated process flows and logic using both technical and layman language.
- Think critically to resolve issues related to marketing campaigns, webinars and data management
- Execute basic html editing for proper HTML layout and look
Knowledge, skills and abilities:
- High school, diploma required, Bachelor's Degree preferred.
- 1 year working experience in either Customer Service, Tech Support, Sales, Account Management, or Consulting experience.
- Fairly proficient in English language.
- Strong analytical and problemsolving skills.
- Fairly experienced with Microsoft Excel.
- Ability to juggle multiple projects, prioritize, and scale.
- Able to work within strict deadlines.
AJWH
Job Types:
Full-time, Permanent
Salary:
From RM3,240.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Early shift
- Fixed shift
- Monday to Friday
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