Customer Service Officer

1. Job Responsibility/Job Description Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion Sales order processing from order receipt till invoicing & timely delivery Coordination with customer, sales & finance team for timely collection of payment CRM Sales Force Management & ERP system for leads, quotes,...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

JOB DESCRIPTION To assign Breakdown jobs to respective Team Leaders & service technicians To ensure no pending jobs to satisfy Service Level less than 48hours To work on agreed productivity and quality standards to achieve customers' satisfaction To responsible in overall service channels making sure of the service quality and performance is at optimal level...

Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases, employees may work second or third shifts.This is an entry-level position that doesn't typically require any formal education but ADVANTAGES for those who has any tertiary...

Salary:RM- Customer Enquiry Handling: Managing leads and coordinating with the Sales team for quotes and opportunity conversion.- Order Processing: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable.- Cross-Functional Coordination: Collaborating with Supply Chain, Fabrication, Production, and...

CUSTOMER SERVICE JOB SCOPEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...

Basic Function/Responsibilities: Handle Tier 1 help desk escalations through tickets or phone Follow up on outstanding requests and ensure timely resolution Remote to user Computer to resolve the issue Monitor and respond quickly and effectively to requests received through the IT helpdeskRequired Experience: Windows 7, Outlook 2010/ 2013, Office 201 Active...

Job Scope: Answering incoming telephone enquiries, problem and complains from customer Ensure all calls on operations cases are recorded in the system Follow up and resolve customers complaints and ensure it is close to satisfaction To positively contribute and promote high teamwork in the department Data Entry to update Job sheet Update daily activities...

Job Scope: Answering incoming telephone enquiries, problem and complains from customer Ensure all calls on operations cases are recorded in the system Follow up and resolve customers complaints and ensure it is close to satisfaction To positively contribute and promote high teamwork in the department Data Entry to update Job sheet Update daily activities...

Handling all incoming call and enquiries in a professional and courteous manner. Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, Control access by using IOI App. Manager and upkeep cleanliness and tidiness of reception area. Provide any other administrative or clerical support.Job Specification Minimum SPM /...

As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...

Responsibilities Coordination and arrangement to establish good relation with customers to preserve reputation of Company's products Order input and delivery adjustment Arrangement with Purchasing Department / production factory etc Handles customers' inquiry Issue quotation to customers Process customer purchase orders Handles customers' request for...

Job Descriptions: To collect every day and tabulate all inpatient questionnaire feedback form and complaint received Handling Customer complaints and feedback To supervise and check on monthly reports on Customer Feedback To handle patient's appointment report and monitor on daily patient appointment To update brochures, flyers and printed materials...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. Manage filing, records and all relevant paper work for the school Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

Customer Enquiry Handling: Managing leads and coordinating with the Sales team for quotes and opportunity conversion.- Order Processing: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable.- Cross-Functional Coordination: Collaborating with Supply Chain, Fabrication, Production, and Warehousing...

Aufgaben:The job holder is responsible for:To support overall customer service for Mercedes-Benz Finance & Leasing Business Attend to customers' (salespersons, dealers, suppliers, endcustomers) enquiries Timely provide high quality service and operation process to meet customers' expectation and continuously improve CSI result Fulfill customers' expectation...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part.Job Types: Full-time, PermanentSalary: From RM2,300.00 per monthBenefits: Health insurance Maternity leave Opportunities for promotion Professional developmentSchedule: Fixed shiftSupplemental...

Job Description: Manage Sales Inquries from different social media platform and walk in customer. Blast promotion messages to existing and new customers. Educate customers on our products and services. To work closely with other team to achieve monthly sales target. Approach customers from enquiries to turn into potential customers. Provide a positive...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...