Restaurant Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Palace Butcher Resources Sdn Bhd Full time
Maintain a positive work environment for all Cashiers.

  • Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
  • Creates a positive team atmosphere among Team Members.
  • Maintains records of staff periodic manner and operating costs.
  • Provides feedback and coaching to the Team regularly.
  • Understands building capability through Cross training
  • Treats all Team Members fairly, with respect.
  • Sets high standards for appropriate team behaviour on shift.
  • Works with food and beverage staff to ensure proper food presentation and proper foodhandling procedures.
  • Handle guest complaints in restaurants.
  • Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain
- feedback from staff members.

  • Maintain budget and employee records, prepare payroll, and pay bills, or monitor book keeping records.
  • Check quality of deliveries of fresh food and baked goods.
  • Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
  • Arrange for maintenance and repair of equipment and other services.
  • Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
  • Ensures new products are executed properly following rollout.
  • Is capable of handling irate customers with a friendly/calm attitude.
  • Ensures product quality and great service.
  • Shows enthusiasm about guest within the restaurant.
  • Is flexible in dealing with changes/problems (e.g., being short staffed).
  • Has effectively forecasted restaurant needs.
  • Shifts priorities and goals as work demands change.
  • Priorities tasks effectively to ensure most important tasks are completed on time.
  • Delegates and followsup effectively.
  • Taking Ownership of issues or tasks and also give detail update of the Head of Operation and the General Manager
  • Seeks, listens and responds to Guest feedback.
  • Coaches team on how to exceed Guest expectations.
  • Does not blame others; takes accountability for problems.
  • Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
  • Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
  • Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
  • Assist in planning regular and special event Menu.
  • Any related task given by superior.

Job Types:
Full-time, Permanent

Pay:
RM4, RM5,500.00 per month

Schedule:

  • Day shift


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