Airline Station Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Xiamen Airlines Full time
(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well. They also have to look into all the complaints of the passengers. This will help them improve the services of the airline. (3) Another important responsibility they have is of the airline cargo. There are hundreds of bags that they have to account for. Passengers tend to carry a lot of luggage while they travel, not all can be carried in the overhead bins, and hence they put their luggage in the cargo. The manager is responsible for the safety of this luggage. They have to make sure that none of it is lost. They cargo can also carry delicate items or even pet animals. Therefore, it is important that the Airline Station Manager does their job with utmost attention. (4) Airline Station Manager are typically the managers in charge of an airline's ground operations at a particular station. Ground operations at an airline include passenger ticketing and check-in, baggage and cargo services, gate area passenger boarding and deboarding and on-ground aircraft servicing. The airline station manager is responsible for seeing that the station's flights leave on time and with all passengers and luggage. Airline station managers lead and manage their assigned ground operations employees, station budgets, and local safety programs. (5) Airline Station Manager must responsibly manage their ground operations station budgets, including for labor, supplies and all other expenses. A station manager working for an airline is also part customer service manager and must keep travelers satisfied and happy. Commercial airlines fly on set schedules, and an airline station manager must ensure her flights leave on time whenever safely possible. An airline station manager is also his airline's liaison with local airport agencies and authorities.

Xiamen Airlines' mission is to improve customer satisfaction, enhance employee value and contribute to society, as well as working for sustainable development.

We will also accelerate the coverage of intercontinental routes to provide customers with worthwhile travel experience and realize the corporate vision of "excellent performance and steady growth".

Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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