Branch Supervisor

2 weeks ago

Batu Feringgi, Penang, Malaysia Crigen Resources Berhad Full time

Responsibilities:

Manage overall operations of outlet by carry out procedures, have treatments knowledge and ensure all treatments comply with company standards.

Ensure client experience is proficient, handle and manage customer feedback effectively to ensure continuous excellent service Maximize appointment rate and drive team to achieve sales target Scheduling and managing team members to ensure high motivation, provision of high quality service and drive team to meet and exceed agreed revenue targets Make sure outlet and facilities are properly cleaned and that all equipment is in working order.

This might include ensuring that tools are adequately sterilized, linens are washed and well decorated rooms Ensure sufficient stock supply within budget control and manage proper inventory of supplies Requirements:
Min 5 year's experience in beauty or spa operation Fluent in English, Bahasa Malaysia and Mandarin, additional dialect will be advantage Sales result driven and customer oriented Computer literate with good administrative skill Able to work on shift, long hours, weekends and public holidays Pleasant with warm personality and well groomed Willing to travel and possess own transport

Danai Wellness has been operating since 2004 in Penang and KL with a growing number of outlets at the most exclusive and prestigious locations.

We continue staying at the forefront of this prosperous industry by providing innovative wellness memberships, coupled with luxurious pampering and excellent service.

Our mission is to become a World-Class and number 1 Choice; we aim to develop our employees, treatments, ambience and experiences that benchmark ourselves to be the best in the world.

Our ongoing goal is to build an enduring, rewarding and abundantly profitable business with our partners, employees and community. To cope with our rapid growth plan, we invite dedicated and highly dynamic individuals to join our elite team. We believe in promoting and maintaining a happy and motivated workforce. Join us now and let us grow you along the career path with shine and glow
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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