Junior Customer Service Representative

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Company DescriptionCake Together is an online cake delivery marketplace that delivers locally-made birthday cakes straight to customers' doorsteps within four hours. Our talented bakers create unique and delicious cakes that bring people joy on their special occasions. We are located in Subang Jaya, Malaysia.Role DescriptionQualifications Customer Service...

Position: Customer Service Representative*Tenure: PermanentLocation: Bandar Sri Damansara, Kuala Lumpur*Working Hour: 9 AM-6 PMSalary: RM RM 3500*Responsibilities: Update account maintenance and assist to ensure of the subscription benefit customer care. Assist to get feedback on the Customer Satisfaction Score Tracking To ensure customer aware of the...

Position: Customer Service Representative*Tenure: PermanentLocation: Bandar Sri Damansara, Kuala Lumpur*Working Hour: 9 AM-6 PMSalary: RM RM 3500*Responsibilities: Update account maintenance and assist to ensure of the subscription benefit customer care. Assist to get feedback on the Customer Satisfaction Score Tracking To ensure customer aware of the...

Position: Customer Service Representative*Tenure: PermanentLocation: Bandar Sri Damansara, Kuala Lumpur*Working Hour: 9 AM-6 PMSalary: RM RM 3500*Responsibilities: Update account maintenance and assist to ensure of the subscription benefit customer care. Assist to get feedback on the Customer Satisfaction Score Tracking To ensure customer aware of the...

Customer Service RepresentativeEducation level : SPM & aboveExperience : at least 4 years' experience in Customer ServiceLanguages: Chinese and able to speak at least 2 ~ 3 Chinese dialectsJOB DESCRIPTION Experience : At least 4 years of customer service experience Qualification : SPM and above Check stocks & issuing D/O (Ensure VX process is done) & master...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities:- Minimum Skills to Hire:Requirements:...

FOR CUSTOMER SEVICE REPRESENTATIVE POSITION Must be proficient in English & Mandarin Language Preferably with Insurance experience Willing to work on siteJob Types: Full-time, Fresh graduateSalary: RM4, RM5,000.00 per monthSchedule: Monday to FridayEducation: Bachelor's (preferred)Experience: Customer service representative: 1 year (preferred)Language:...

Responsibilities: Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. Make outbound calls to consignee or shipper to follow up on cases. Update statuses of issues on CRM. Perform any other duties assigned from time to time.Job requirements Education: Minimum STPM / Diploma in any studies. Experienced in using...

Responsibilities: Work on traces that originates from service station and other countries. Create Outbound traces and follow up necessary. Make outbound calls to follow up on the trace and escalation case. Update and sending daily report. Standby to clear any task that management have assign for earlier work hours. Investigate root causes of issues faced by...

Posted- 21-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Petaling Jaya - Selangor - MalaysiaJOB SUMMARYThe purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.ESSENTIAL DUTIES AND RESPONSIBILITIES Generates...

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

The Customer Service Representative (CSR) is responsible for providing and maintaining the high standard of customer service to program members. Ensure that member enquiries are responded to and actioned promptly Responsible for actioning redemption requests via the CRM system and managing member information through the member database Document and track...

Position :Customer Service RepresentativeReporting To:Supply Chain ManagerJOB RESPONSIBILITIES: Responsible for processing of sales orders to ensure ontime delivery Monitor and execute sales orders, from the initial stage of sales orders to the final stage of deliveries to customers, including preparation of sales quotations, processing work orders, delivery...

Position :Customer Service Representative (1 year contract)Reporting To:Supply Chain ManagerJOB RESPONSIBILITIES: Responsible for processing of sales orders to ensure ontime delivery Monitor and execute sales orders, from the initial stage of sales orders to the final stage of deliveries to customers, including preparation of sales quotations, processing...

Customer Service Representative - AdminGrade:ExperiencedDepartment:AdminDescriptions:Handling administrative functions for the department Under general supervision, receives and routes in-coming calls and greets visitors at KPMG Corporate Floor and direct the guest to designated meeting rooms and serving beverages. Provides general information and assistance...

At allnex, you can go to work knowing you make a lasting impact on the world.Our work helps to protect and improve more than 1,000 products: from interior coatings for airplanes, corrosion protection for cars, scratch-resistant coatings for smartphones to printing inks for glossy magazines at a newsstand.Sustainability is a commitment to our stakeholders and...

Overview:The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and...

Location: Ara Damansara, Petaling Jaya. (Nearby LRT Ara Damansara)Job Summary: We are looking for a friendly and dedicated General Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met efficiently and effectively.Responsibilities:...

IntroductionClient satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...