Customer Services Executive

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

JOB SUMMARYWe are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails.JOB RESPONSIBILITIESAssist walk-in customers, present, and promote XOX products and services to existing and prospective customers.To provide good customer service to the customers by being proactive to approach customers,...

Responsibilities: Execute division policy and ensure full adoption and comply with workflow or standard operation procedures To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. To respond in a professional and timely manner to any customer query/complaint and to...

Purpose of the role:A Customer Service Executive's role is to ensure a business' customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department's day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution...

Customer Service Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Initiate outbound calls to existing sellers to confirm orders. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure adequacy of salesrelated resources or materials. Inform clients of unforeseen delays...

Customer Service, Petaling Jaya - Immediate Hiring/Rotational Shift- Working Days & Time: 2 off days/rotational off days:Monday Saturday: 9.30am pm (1 hour break)Sunday: 9.30 am pm - 1 hour break- Location : 28, Jalan 223, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. (preferable those possess own transport)- Basic Salary : RM2,000 + OT (if needed)-...

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Responsibilities Support both front and back office operations. Keep track of received data and source documents Contact preparer of source documents to resolve questions, inconsistencies,missing data, etc. Sort and prepares documents for imaging Correct captured data accurately in a predetermined data entry system Manage processed and unprocessed documents...

Position: Customer Service ExecutiveSalary: RM RM 2500 (Depending on experience)Working Location: Petaling JayaTenure: 6 months (Renewable basis/Converted to permanent)Job Descriptions- Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and complaints:Responsible for keeping abreast of...

Be responsible to support day-to-day operations in warehouse. Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. Following up on outstanding payments and answering customer queries. Updating...

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management...

Contract type: Permanent Location: Subang Jaya Specialisation:Logistics and Supply ChainReference: PR/ Contact details:Kin Yip ChewJob published: November 23, :51Your new company:This company is a global commodity warehousing and logistics business. they specialise in handling, storage and processing of commodities. Their global head office is located in...

EMCO Execuitve is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management...

Customer Service ExecutiveLocation:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from...

Responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and approachable, service...

As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager.Main Responsibilities Process...

Position: Customer Service ExecutiveSalary: RM RM 2500 (Depending on experience)Working Location: Petaling JayaTenure: 6 months (Renewable basis/Converted to permanent)Job Descriptions Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and complaints Responsible for keeping abreast of...