Customer Care Officer

2 weeks ago


Cheras, Selangor, Malaysia JOBBUILDER Full time
_
NO EXPERIENCE are welcome to Apply_

Customer Service Consultant Responsibilities:

  • Actively listening to customer inquiries and furnishing relevant information or responses.
  • Recording and managing customer details accurately while processing orders and payments.
  • Gathering and accurately documenting customer data.
  • Evaluating and updating customer accounts where necessary.
  • Efficiently managing customer grievances and facilitating return procedures.
  • Maintaining comprehensive logs of customer interactions.
  • Ensuring customer contentment or escalating concerns to higher authorities.
  • Identifying prospects for suggesting additional products and services.

Job Type:
Permanent

Salary:
RM3, RM3,200.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Rotational shift

Supplemental pay types:

  • 13th month salary
  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Cheras: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (preferred)

Language:

  • Mandarin (preferred)
  • English (preferred)


  • Cheras, Selangor, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...


  • Cheras, Selangor, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...


  • Cheras, Selangor, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    ResponsibilitiesJob duties include, but are not limited to the following:acts with integrity, honesty and knowledge that promote the mission, values and culture of the company. Adhere to all company standards, procedures and guidelines. Good understanding with work flow and services provided by the Company. Deliver excellent customer service to all guest to...


  • Cheras, Selangor, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...

  • Intern, Customer Care

    2 weeks ago


    Cheras, Selangor, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...

  • Intern, Customer Care

    2 weeks ago


    Cheras, Selangor, Malaysia Signature Market Full time

    Job Description Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint;...

  • Intern, Customer Care

    2 weeks ago


    Cheras, Selangor, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...


  • Cheras, Selangor, Malaysia J&B Osteo Care Full time

    Work Location : J&B Osteo Care, Cheras, Batu 9Job Types:Full-timeRequirements: Required language:Chinese (华裔为佳) Pleasant personality and excellent communication skills. Good soft skills and empathy. Independent, committed, and has a high sense of responsibility. Own transportation required.Responsibilities: Greet and welcome visitors in a...


  • Cheras, Selangor, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    We are hiring Resident Medical Officer for our ICU teamIf you have more than 4 years of experience working in ICU or in Anaesthesiology, you are welcome to applyWhat's the job like? Oversee care of critically ill neonates, pediatric and / or adult patients, under diverse range of post operative and emergency admission, in critical care unit and other...

  • Centre Manager

    2 weeks ago


    Cheras, Selangor, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    ResponsibilitiesJob duties include, but are not limited to the following:Responsible for the overall smooth operation of the centre Supervise and develops the performance of all department's head and their respective departments, including Customer Care, Nursing, Sales and Marketing, Food and Beverage, Housekeeping, Maintenance, Accounting, Human Resource,...

  • Customer Service

    2 weeks ago


    Cheras, Selangor, Malaysia Ant Unity Sdn Bhd Full time

    _Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...


  • Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements Experience in health/retail pharmacy industry will be an added advantage. Pleasant personality with a strong drive and excellent in communication skills. A passion for promoting health and wellbeing. Able to work on retail hours (includes weekends and public holidays). Full-Time positions are available.Responsibility Provide nutritional...


  • Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements Required languages: Bahasa Melayu, Bahasa Inggeris. Good complexion and well groomed. SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. Customer and sales oriented. Preferably with promoter experience. Able to work shifts, weekends and public holidays. Fulltime positions.Responsibility Provide skincare advise to...


  • Cheras, Selangor, Malaysia My World Logistics Sdn Bhd Full time

    Job Vacancy May 2024 IntakeJob Desriptions:Answering calls from IKEA, customers or drivers, manage and resolved issues.Monitor daily delivery and assembly - late delivery/not according to time frame.Work Remotely NoRequirements: Required skill(s): Good communication skills. Fresh graduates/Entry level applicants are encouraged to apply. Able to communicate...


  • Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements Experience in health/retail pharmacy industry will be an added advantage. Pleasant personality with a strong drive and excellent in communication skills. A passion for promoting health and wellbeing. Able to work on retail hours (includes weekends and public holidays). Full-Time positions are available.Responsibility Provide nutritional...

  • Customer Relation

    2 weeks ago


    Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time

    **Deskripsi Kerja**:- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian waktu doktor dan pelanggan.- Membalas semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut ketetapan masa dan secara lengkap.- Menyediakan laporan temujanji harian untuk memastikan perancangan dan kelancaran operasi...

  • Customer Relation

    2 weeks ago


    Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time

    **Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...

  • Customer Relation

    2 weeks ago


    Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time

    **Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...


  • Cheras, Selangor, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    Job responsibilities Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently.- ⁠Suggesting doctors based on patient needs and preferences. Providing directions to various...


  • Cheras, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB DESCRIPTION:70%: Live-chat, 30%: Call & E-mailHandle all social media interactions including:Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. Respond to user inquiries and escalate issues as needed. Help with adhoc projects and tasks (social...