Executive, Customer Care
1 week ago
- Maintain a positive, empathic and professional attitude towards customers at all times.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
- Communicating with customers through various support.
- Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
- Other duties may arise from time to time and may be assigned to the employee as necessary.
Requirements:
- An outgoing and friendly person who enjoys talking with people.
- Can read and speak in Mandarin, English and Bahasa Malaysia.
- With a "getting things done" attitude.
- Go the extra mile to engage with customers.
- Ability to Work Under Pressure
- Attentiveness
- Able to work in 7 days shift (9am5pm) with granted of 2 off days per week.
- Malaysian only.
Signature Market - Career Opportunities
For more job details, kindly visit Signature Market - Career Opportunities
Salary:
RM2,300.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- Are you Malaysian / Permanent Resident (PR)?
- What is your expected salary?
Education:
- Bachelor's (required)
Experience:
Customer Care: 1 year (required)
Language:
- English (required)
- Bahasa (required)
- Mandarin (required)
-
Executive, Customer Care
1 week ago
Cheras, Selangor, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...
-
Sales & Customer Service Executive
1 week ago
Cheras, Selangor, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full timeResponsibilitiesJob duties include, but are not limited to the following:acts with integrity, honesty and knowledge that promote the mission, values and culture of the company. Adhere to all company standards, procedures and guidelines. Good understanding with work flow and services provided by the Company. Deliver excellent customer service to all guest to...
-
Executive, Customer Care
1 week ago
Cheras, Selangor, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...
-
Intern, Customer Care
1 week ago
Cheras, Selangor, Malaysia Signature Market Full timeJob Description Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint;...
-
Intern, Customer Care
1 week ago
Cheras, Selangor, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...
-
Intern, Customer Care
1 week ago
Cheras, Selangor, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...
-
Customer Care Officer
1 week ago
Cheras, Selangor, Malaysia JOBBUILDER Full time_NO EXPERIENCE are welcome to Apply_Customer Service Consultant Responsibilities: Actively listening to customer inquiries and furnishing relevant information or responses. Recording and managing customer details accurately while processing orders and payments. Gathering and accurately documenting customer data. Evaluating and updating customer accounts...
-
柜台助理 Front Desk Assistant
1 week ago
Cheras, Selangor, Malaysia J&B Osteo Care Full timeWork Location : J&B Osteo Care, Cheras, Batu 9Job Types:Full-timeRequirements: Required language:Chinese (华裔为佳) Pleasant personality and excellent communication skills. Good soft skills and empathy. Independent, committed, and has a high sense of responsibility. Own transportation required.Responsibilities: Greet and welcome visitors in a...
-
Beauty Expert @ Sunway Velocity, Cheras
1 week ago
Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements Required languages: Bahasa Melayu, Bahasa Inggeris. Good complexion and well groomed. SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. Customer and sales oriented. Preferably with promoter experience. Able to work shifts, weekends and public holidays. Fulltime positions.Responsibility Provide skincare advise to...
-
Customer Service Executive
1 week ago
Cheras, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full timeJOB DESCRIPTION:70%: Live-chat, 30%: Call & E-mailHandle all social media interactions including:Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. Respond to user inquiries and escalate issues as needed. Help with adhoc projects and tasks (social...
-
Centre Manager
1 week ago
Cheras, Selangor, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full timeResponsibilitiesJob duties include, but are not limited to the following:Responsible for the overall smooth operation of the centre Supervise and develops the performance of all department's head and their respective departments, including Customer Care, Nursing, Sales and Marketing, Food and Beverage, Housekeeping, Maintenance, Accounting, Human Resource,...
-
Sales Coordinator Executive/customer Service
1 week ago
Cheras, Selangor, Malaysia Metropoly Packaging Sdn Bhd Full timeResponsibilities: Coordinate with sales team by managing schedules, documentations and communicate. Handle incoming calls and customer enquiries. Handle the processing of all orders with accuracy and timeliness. To oversee overall customers including the customer requirements and share with team if any new updates. Liaise with shipping & warehouse department...
-
Customer Service
1 week ago
Cheras, Selangor, Malaysia Ant Unity Sdn Bhd Full time_Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...
-
Junior Executive, Customer Service
1 week ago
Cheras, Selangor, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full timeRESPONSIBILITIESEffectively manage incoming calls. Resolve customer complaints and questions via phone. Reach out to existing customers to conduct Service Quality Calls. Act as the company gatekeeper. Maintain good relationship between internal & external customers and companyREQUIREMENTS No minimum working experience in the related field is required for...
-
Health Advisor @ Mytown
1 week ago
Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements Experience in health/retail pharmacy industry will be an added advantage. Pleasant personality with a strong drive and excellent in communication skills. A passion for promoting health and wellbeing. Able to work on retail hours (includes weekends and public holidays). Full-Time positions are available.Responsibility Provide nutritional...
-
Health Advisor at Mahkota Cheras
1 week ago
Cheras, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements Experience in health/retail pharmacy industry will be an added advantage. Pleasant personality with a strong drive and excellent in communication skills. A passion for promoting health and wellbeing. Able to work on retail hours (includes weekends and public holidays). Full-Time positions are available.Responsibility Provide nutritional...
-
Customer Service Executive
1 week ago
Cheras, Selangor, Malaysia Brighten Business Consulting Sdn Bhd Full timeAbout Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...
-
Customer Relation
1 week ago
Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time**Deskripsi Kerja**:- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian waktu doktor dan pelanggan.- Membalas semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut ketetapan masa dan secara lengkap.- Menyediakan laporan temujanji harian untuk memastikan perancangan dan kelancaran operasi...
-
Customer Relation
1 week ago
Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time**Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...
-
Customer Relation
1 week ago
Cheras, Selangor, Malaysia Klinik Pergigian Redha Full time**Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...