Sales Manager, Service Sales

2 weeks ago

Shah Alam, Selangor, Malaysia Alfa Laval Full time
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.


As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment.

You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place. Every day.

Who you are?


You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction.

You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you're looking for

About the job


Responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.


Responsible for identifying business opportunities within the market and concluding direct sales of Alfa Laval products and services within a defined area of responsibility.


Key tasks:

  • Define the business strategy and plan for assigned area of responsibility according to Division Strategy, plan and targets.
  • Develop the business by driving relevant sales and business development activities to get the customer Loyalty and satisfaction: Market Analysis, Pricing, Visits, Seminars.
  • Forecasts Sales and budget and monitor progress against objectives and financial targets to identify problem areas to improve the performance.
  • Be active in the market and focus on making visits, meetings and interactions to customers, focusing on customer needs understanding and highlighting the value of our products and services.
  • Runs the commercial operation by managing the customer grid and proactive planning in our tools. Build and maintain a sufficient network at customers.
  • Work proactive and structured with the sales and business development in order to optimize the sales efficiency of the team.
  • Lead the Field Sales Engineer team giving the direction and ensuring that they are performing according with the plan and the sales process, with the special focus on lead to opportunity and opportunity to quote subprocess.
What you know?

  • Bachelor degree from recognized university, engineering related field (chemicals, mechanicals or other related field).
  • Minimum 5 solid years of experience in sales / services sales / after sales preferably in the Process, and/or HVAC industry and 3 years in managerial level.
  • Has developed impactful strategies in accordance with the business vision, with good market knowledge and networking. Demonstrated track record of overachievement consistently.
  • Has worked in company with international setting, and has established success within a matrix organization.
  • Outstanding interpersonal skills with both internal and external stakeholders. Seek to understand the key stakeholders' business challenges and working it through collaboration.
  • Proficient in English language, both spoken and written.
  • Willing to travel intensively to generate leads and grow business.
What is in it for you?

  • You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
  • You work in a company who values personal development and leadership
  • Your work will have a true impact on Alfa Laval's future success

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