Credit Control Executive

1 week ago


Ara Damansara, Malaysia Happy Days Agency Sdn Bhd Full time

Duties and Responsibilities including following:

  • To perform outbound calls to customers on their loan repayments
  • Implement an action plan to minimize collection losses and maximize recoveries
  • Attend to all inbound calls vide the collections general line promptly
  • Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of
accounts

  • Negotiate with customers on settlement of the account, whenever necessary
review settlement of accounts

  • Recover debts in a skill full and professional manner to clients.
  • Remind clients of overdue payments.
  • Build relationships and rapport with clients.
  • Record and report the outcome of collection to the superior.
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts
collected.

  • Ensure that collection actions taken are within corporate guidelines and collection policies.
  • Responsible for minimizing defaults and bad debts of ongoing loans.
  • Attempt to negotiate & collect payments from clients
  • Perform any ad hoc duties and assignments given by management without compromise.

Job Requirements:

  • Diploma holder with relevant working experience will be preferred
  • Fresh graduate welcome to apply.
  • Experience in collection / credit control / litigation will be an added advantage
  • Excellent communication skills with outgoing personality
  • Ability to work under pressure and good time management
  • Mature personality with right attitude, ability to work independently and a good team player

Pay:
RM1, RM3,000.00 per month

Supplemental pay types:

  • Commission pay

Education:

  • STM/STPM (required)

Ability to Commute:

  • Ara Damansara (required)


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