Credit Control Executive

7 months ago


Ara Damansara, Malaysia Happy Days Agency Sdn Bhd Full time

Duties and Responsibilities including following:
1. To perform outbound calls to customers on their loan repayments

2. Implement an action plan to minimize collection losses and maximize recoveries

3. Attend to all inbound calls vide the collections general line promptly

4. Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of

accounts

5. Negotiate with customers on settlement of the account, whenever necessary

review settlement of accounts

6. Recover debts in a skill full and professional manner to clients.

7. Remind clients of overdue payments.

8. Build relationships and rapport with clients.

9. Record and report the outcome of collection to the superior.

10. Alert superiors of debtors unwilling or unable to pay when necessary

11. Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts

collected.

12. Ensure that collection actions taken are within corporate guidelines and collection policies.

13. Responsible for minimizing defaults and bad debts of ongoing loans.

14. Attempt to negotiate & collect payments from clients

15. Perform any ad hoc duties and assignments given by management without compromise.

Job Requirements:

- Diploma holder with relevant working experience will be preferred
- Fresh graduate welcome to apply.
- Experience in collection / credit control / litigation will be an added advantage
- Excellent communication skills with outgoing personality
- Ability to work under pressure and good time management
- Mature personality with right attitude, ability to work independently and a good team player

Pay: RM1,500.00 - RM3,000.00 per month

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (required)

Ability to Commute:

- Ara Damansara (required)



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