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Coworking Space

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia APVR Excellent (M) Sdn Bhd Full time
Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South.

BENEFITS:

  • Next to LRT, 5day week, performance bonus, medical, insurance, training, etc

JOB DESCRIPTION:

  • Attend to clients in regard to the office requirements, anything from helping them with printer, chargeable time doing admin work for our client, organizing meeting and discussion rooms etc.
  • Take part in social media photos and videos to promote our facility, enter client payments into our client management system.

REQUIREMENTS:

  • Must have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry.
  • An understanding of Social Media is desirable.
  • A fluency in English, both verbal and written.
  • Excellent face to face and phone communication skills with customers
  • Fluent in Chinese.
  • Ability to build and nurture relationships with customers, clients and agents.

Salary:
RM4, RM6,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do you have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry?

Experience:

  • Customer service: 2 years (required)

Language:

  • Mandarin (required)