Customer Support Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia First Prudential Markets Full time

FP Markets is a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.

This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience.

The company offers continuous personal development and a dynamic working environment.

Responsibilities:

  • Educating clients on how to use the Company's website and trading platforms
  • Assisting other departments

Requirements:

  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Native or nearnative Chinese and fluent English is essential
What we have to offer

  • Welcoming, young and multicultural team with approachable leadership
  • Exposure to global dynamics
  • Support of ideas
  • Remuneration that you could influence with performance: both salary reviews and bonuses
  • Additional days for annual leave and medical visits

Recruitment Process:

  • Interview with the future manager (45 min 1 hour) to assess match to the job and the team
  • Final Interview with People Function (45 min 1 hour) to assess match to our culture and company
Join our team and be part of an ambitious and rapidly-growing company operating in a fast paced multi-cultural environment.

; Requirements:

  • Responsibilities
  • Educating clients on how to use the Company's website and trading platforms
  • Assisting other departments

Requirements:

  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Native or nearnative Chinese and fluent English is essential


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