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Customer Service

3 months ago

Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time
勤務開始日:10月30日、1月29日、2月26日、3月25日

プロジェクト:フードデリバリーサービス(プロジェクト名は伏せております)

ポジション: カスタマーサービス エージェント

仕事内容: フードデリバリーサービスのカスタマーサポート業務全般(日本語)

具体的には: 商品を注文したお客様や配達スタッフ、レストランからの問い合わせ対応, 商品や配達、料金、サイトの使い方等の問い合わせがメイン。

勤務時間: 土日含む 24時間(ナイトシフト給与あり)週5日9.5時間のシフト制(1時間半休憩あがあるので実働時間8時間)

年間休日: 125日

(マレーシアの祝日も休みです。祝日にシフトが重なった場合は代休が支給されます)

有給休暇: 12日

病気休暇: 14日

福利厚生:残業手当、健康保険+生命保険

(海外勤務のため雇用・労災保険・厚生年金なし)、VISA・移住サポート、片道航空券の手配、二週間無料のホテル提供、無料送迎あり(出勤・退勤時にシャトルバンが、会社周辺を巡回します)、実績により昇給制度あり(随時)、不動産会社の紹介、現地銀行口座の開設

必要条件: 最終学歴大卒またはカスタマーサポート関係のお仕事で5年。日本語ネイティブレベル

給与手当: 8000リンギットから約10000リンギット(為替相場によって変動しますが日本円で約24万円)+KPI(上限500RM)+シフトAllowance 800リンギット