Customer Services Engineer

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution...

Customer Service Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Initiate outbound calls to existing sellers to confirm orders. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure adequacy of salesrelated resources or materials. Inform clients of unforeseen delays...

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

About the CompanyOur client is based in Malaysia as a customer hub in APAC to provide Sales and Aftermarket services for our valuable customers. This new subsidiary provides professional quality control solutions for packaging materials and products. Their international headquarter is based in Greater Boston, United States, well-known for the hub of...

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

Front Desk ( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution provider Will assist walk in customer related to the electronic products for troubleshooting Checking of the warranty for the particular electrical and Home appliances products. Provide the quotation to the customers on the...

Responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and approachable, service...

Your new company: This company specializes in manufacturing CNC machine tools and machining solutions. With a rich history spanning over a century, they are renowned for its innovative technology, precision engineering, and commitment to delivering high-performance solutions for industries worldwide. They are currently looking for a Mechanical or Electrical...

Your new company: This company specializes in manufacturing CNC machine tools and machining solutions. With a rich history spanning over a century, they are renowned for its innovative technology, precision engineering, and commitment to delivering high-performance solutions for industries worldwide. They are currently looking for a Mechanical or Electrical...

Your new company: This company specializes in manufacturing CNC machine tools and machining solutions. With a rich history spanning over a century, they are renowned for its innovative technology, precision engineering, and commitment to delivering high-performance solutions for industries worldwide. They are currently looking for a Mechanical or Electrical...

Job descriptions/ responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and...

JOB SUMMARYWe are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails.JOB RESPONSIBILITIESAssist walk-in customers, present, and promote XOX products and services to existing and prospective customers.To provide good customer service to the customers by being proactive to approach customers,...

Purpose of the role:A Customer Service Executive's role is to ensure a business' customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department's day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

Full job descriptionAll are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the...

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...