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Customer Service Representative
4 months ago
About the Company:
Our client is a global financial company focusing on international payments and currency exchange.
Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.
Key Responsibilities:
- Handle complaints and find solutions.
- Gather and report client feedback.
- Suggest improvements to management.
- Enhance customer satisfaction and loyalty.
- Build strong client relationships.
Requirements:
Experience and Knowledge:
- 1 year in client service, preferably in payments or ecommerce.
- Understanding of payment processes and regulations.
- Min diploma holder in relevant fields like Business or Finance.
Job Type:
Contract
Contract length: 12 months
Pay:
RM3, RM5,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Education:
- Bachelor's (preferred)
Experience:
- client servicing: 1 year (preferred)