Funding Processor and Administrator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

The Opportunity


Our Client, an approved provider of therapeutic supports, therapy services, and functional assessments across Australia, is looking for a dedicated and proactive Funding Administrator.

This Funding Administrator would suit an enthusiastic and driven individual who thrives in a busy and fast-paced environment, working alongside colleagues to deliver high-quality reports to our stakeholders.


Key Responsibilities

  • Ensure all queries & requests are responded to within required timeframes and to established quality standards
  • Manage with accuracy new and existing funding requests to ensure NDIS funds are available for service
  • Liaise with operational staff and leaders around actioning requests to ensure existing clients maintain positive ongoing service delivery management
  • Where a significant issue arises (e.g. complaint), ensure that this is reviewed with the key stakeholders and recorded as per due process, with a continuous improvement focus at all times
  • Maintain a customer and participant focus at all times, and a commitment to deliver service excellence in all activities undertaken.

Skills, Experience & Qualifications

  • Possess strong Administration and mathematical skills (Basic)
  • Understanding of, and/or experience within case management or similar environments (desirable)
  • Experience operating in fast paced, processdriven businesses that deliver quality outputs in line with customer requirements
  • Proven organisation and time management skills, with a strong attention to detail and ability to work with numbers
  • Exceptional communication skills both interpersonal and written.

ASW Offers

  • Great worklife balance.
  • Competitive remuneration.
  • Excellent medical benefits.
  • Great Paid Leave entitlements.
  • Company parties/events, future travel opportunities, and other exciting activities.
  • Ongoing career opportunities.
LI-IJ1
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