Manager, Food Services

2 weeks ago


Subang Jaya, Selangor, Malaysia DKSH Full time

Location:

Petaling Jaya, MY, MY
Job Function:Sales
Requisition Number:150963
Description:


Job Summary
Manage and monitor sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
General Responsibilities

  • Manage departmental operating budgets and costs according to annualallocation to ensure efficient usage of resources, where applicable.
  • Develop and implement short
- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories.
  • Assign geographical sales territories and establish budgets. Monitor the team's key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
  • Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
  • Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and dealclosing


Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.- Manage reporting of sales and projected sales/margin forecasts.

Propose areas for customer base expansion based on market knowledge

  • Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
  • Manage customer issue resolutions and recommend preventive actions to minimize future incidents
  • Develop and build relationships with customers to achieve business objectives
  • Collaborate with internal stakeholders to better understand client requirements and to leverage crossproduct/industry business opportunities

Functional Skills and Knowledge

  • Demonstrate sound knowledge and understanding of
    Food Services or Bakery industry/market/competitors/customers
  • Demonstrate sound knowledge and a proven sales track record in assigned territories/products/services and an existing network of contacts
  • Demonstrate strong communication and negotiation skills
  • Demonstrate advanced research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English (both written and spoken)

Education
Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
Work Experience

  • Preferably
    Sales experience / specializing in Food service / Bakery / HoReCa channel or equivalent.
  • Minimum three to five years' experience in a similar role
  • Minimum two to three years' experience in a managerial capacity
  • Willing to travel.
- #LI-MY1
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