Associate I

2 weeks ago

Bayan Lepas, Malaysia UST Full time

Role Proficiency:
Under constant supervision ensure effective handling and resolution of employee queries. Ensure implementation of various HR initiatives and actions as per the given guidelines.


Outcomes:

  • Perform various administrative tasks as assigned within prescribed SLAs following guidelines
  • Assist in planning employee events
Perform other duties as assigned or requested

Measures of

Outcomes:

  • Accuracy and correctness in query handling and other administrative work
  • Meeting of timelines for query handling and other work
  • Efficiency in multitasking
Proactive implementation and execution of given tasks

Outputs Expected:

Employee Records:

  • Maintain employee personnel records
collect and maintain sensitive and confidential personnel statistics and prepare reports

Support other HR Functions:

  • Prepare presentations and reports to different stakeholders
working within various HR information systems

  • Interface daily with HR and operational leaders to provide administrative support
  • Support the recruitment team with administrative
organizational and logístical tasks

  • Proactively collaborate with Talent Management team to support development initiatives
  • Perform a variety of administrative tasks like benefits
reward programs
learning reimbursement
short
- and long-term disability
training
on-boarding
terminations
compensation

Employee connect:

  • Ensure strong connection with the employees through services provided

Documentation:

  • Create process document which is comprehensive and details all the aspects of the process and work instructions

Training:
Complete training as prescribed by Managers and Leadership

Skill Examples:

  • Ability to maintain confidentiality and respond promptly thoughtfully and effectively to changing work environments changing priorities and new situations
  • Ability to adapt quickly to a constantly changing environment and to comfortably work in a deadlineoriented environment and also build and maintain relationships.
  • Selfstarter who is actionoriented and possesses a strong sense of urgency
  • Ability to use multiple tools to prepare documents and presentations
Good interpersonal and communication skills (written and verbal)

Knowledge Examples:

  • Thorough knowledge of MS Office
  • Through knowledge of MS Excel and MS PowerPoint to pull data reports and support

Organization policies and processesAdditional Comments:
na

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan LepasRole description:Role Proficiency:A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan LepasRole description:Role Proficiency:A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under...

  • Associate Iii

    2 weeks ago

    Bayan Lepas, Malaysia UST Full time

    Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...

  • Associate I

    3 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...

  • Associate I

    4 days ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan LepasRole description:Role Proficiency:Work under constant supervision to close service requests generate reports and other tasks assigned by managers.Outcomes: Successfully handle the software licensing related requests in acquiescence with the appropriate SLAs adhering to Compliance Guidelines and Procedures Generate reports from ITAM...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan LepasRole description:Skills:Salesforce,Powerpoint,Excel,SfdcAbout UST:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    2 Openings- Bayan LepasRole description:Role Proficiency:Follow the runbook/SOP to monitor track and co-ordinate to closure incidents/service requestsOutcomes:1) Provide day to day monitoring support for respective work streams (NOC SOC)2) Work on incidents and SRs pertaining to respective work streams3) Track co-ordinate and close incidents and service...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    3 Openings- Bayan LepasRole description:Role Proficiency:Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervisionOutcomes: Able to complete the assigned test grid without deviation from given test steps Determine product failures and report in test repository and bug tracker...

  • Associate I

    3 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: Work under constant supervision to close service requests generate reports and other tasks assigned by managers. Outcomes: - Successfully handle the software licensing related requests in acquiescence with the appropriate SLAs adhering to Compliance Guidelines and Procedures - Generate reports...

  • Electronics Technician I

    4 days ago

    Bayan Lepas, Malaysia NCS Global Technology Full time

    Experience: 1 - 3 years. - May require an Associate's degree or technical school certification. Background: 1. Electrical & Electronic (Diploma or equivalent) 2. If got audio background will be a plus.(optional) **Job Type**: Contract Contract length: 12 months Pay: RM1,800.00 - RM3,000.00 per month Schedule: - Monday to Friday

  • Electronics Technician I

    2 weeks ago

    Bayan Lepas, Malaysia NCS Global Technology Full time

    Experience: - 3 years. May require an Associate's degree or technical school certification.Background:Electrical & Electronic (Diploma or equivalent)If got audio background will be a plus.(optional)Job Type: ContractContract length: 12 monthsPay: RM1, RM3,000.00 per monthSchedule: Monday to Friday

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: **Skills**: Salesforce,Powerpoint,Excel,Sfdc **About UST**: UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose,...

  • Associate I

    3 weeks ago

    Bayan Lepas, Malaysia UST Full time

    Role Proficiency: Able to help our supply inventory levels and negotiate with potential vendors. Will be responsible for learning company purchase policies and procedures and having communication skill. Outcomes: - Understanding the queries / clarifications and respond to the point. - Updating tracker related to procurement. - Understanding the Procurement...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Full time

    Role Proficiency: Under constant supervision ensure effective handling and resolution of employee queries. Ensure implementation of various HR initiatives and actions as per the given guidelines. Outcomes: - Perform various administrative tasks as assigned within prescribed SLAs following guidelines - Assist in planning employee events Perform other...

  • Associate I

    2 weeks ago

    Bayan Lepas, Malaysia UST Full time

    Role Proficiency: Work under constant supervision to close service requests generate reports and other tasks assigned by managers. Outcomes: - Successfully handle the software licensing related requests in acquiescence with the appropriate SLAs adhering to Compliance Guidelines and Procedures - Generate reports from ITAM tools like Service Now and Snow for...

  • Maintenance Technician/supervisor

    2 weeks ago

    Bayan Lepas, Malaysia EXCEL KOGYO SDN BHD Full time

    i. Responsible for all maintenance activities. ii. Assist in corrective maintenance as and when required. iii. Support management in delivering accurate production progress. iv. Responsible for control of production efficiency. v. To ensure purchase the correct part for the correct process. vi. Adhere to the relevant documented information to ensure...

  • Internship in Samples

    2 weeks ago

    Bayan Lepas, Malaysia Bosch Group Full time

    Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. **Job Description**: - To assist in Samples orders received,...

  • Lead I

    2 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan LepasRole description:Role Proficiency:Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associatesOutcomes:1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding...

  • Associate I

    4 weeks ago

    Bayan Lepas, Malaysia UST Global Full time

    3 Openings- Bayan Lepas**Role description**: Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository...