Associate I
6 months ago
Role Proficiency:
Under constant supervision ensure effective handling and resolution of employee queries. Ensure implementation of various HR initiatives and actions as per the given guidelines.
Outcomes:
- Perform various administrative tasks as assigned within prescribed SLAs following guidelines
- Assist in planning employee events
Perform other duties as assigned or requested
Measures of Outcomes:
- Accuracy and correctness in query handling and other administrative work
- Meeting of timelines for query handling and other work
- Efficiency in multitasking
Proactive implementation and execution of given tasks
Outputs Expected:
Employee Records:
- Maintain employee personnel records
collect and maintain sensitive and confidential personnel statistics and prepare reports
Support other HR Functions:
- Prepare presentations and reports to different stakeholders
working within various HR information systems
- Interface daily with HR and operational leaders to provide administrative support
- Support the recruitment team with administrative
organizational and logístical tasks
- Proactively collaborate with Talent Management team to support development initiatives
- Perform a variety of administrative tasks like benefits
reward programs
learning reimbursement
short
- and long-term disability
training
on-boarding
terminations
compensation
Employee connect:
- Ensure strong connection with the employees through services provided
Documentation:
- Create process document which is comprehensive and details all the aspects of the process and work instructions
Training:
Complete training as prescribed by Managers and Leadership
Skill Examples:
- Ability to maintain confidentiality and respond promptly thoughtfully and effectively to changing work environments changing priorities and new situations
- Ability to adapt quickly to a constantly changing environment and to comfortably work in a deadline-oriented environment and also build and maintain relationships.
- Self-starter who is action-oriented and possesses a strong sense of urgency
- Ability to use multiple tools to prepare documents and presentations
Good interpersonal and communication skills (written and verbal)
Knowledge Examples:
- Thorough knowledge of MS Office
- Through knowledge of MS Excel and MS PowerPoint to pull data reports and support
Organization policies and processesAdditional Comments:
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